TNS Auto Collision

4.9 (866reviews)
98%
2065 Forest Ave,  Staten Island,  NY  10303

In operation 9 years.

At TNS Auto Collision, we have over 30 years of hands-on-experience in the automotive collision industry. Our reputation for quality workmanship, honest business practices, and unsurpassed customer care sets us apart from others.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun 8:00 am - 2:00 pm
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 7:30 am - 5:00 pm
* Holiday hours may differ.
I-Car

Reviews (866)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Many customers highlight the proactive communication through calls and text updates as a standout feature. Timeliness is a recurring positive theme, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate the seamless handling of insurance and rental car coordination. A few customers noted minor concerns such as delays, loose moldings, or color matching, as mentioned directly in their feedback, though these represent a small fraction of the overall responses.
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"First of all TNS is excellent and professional!,guaranteed that your car will be and looks like brand new when ..." Read more
"My car was repaired in a few days. Everyone I interacted with was polite and very caring. My vehicle was returned to me with the interior and ..." Read more
"Excellent! Everyone was so accommodating, kind, helpful, prompt and had amazing communication with me throughout ..." Read more
"... service was great. Every time I needed to go there, everyone was very kind and helpful. Always wearing a smile. When they contacted me by phone, they were polite, ..." Read more
"The customer service was excellent. The staff was attentive and friendly. I would recommend TNS to my friends and family."
"... when i saw my car finished like brand new car!!!and they are very fast!!! 1 week only" Read more
"Loved the updates and loved the fact that my vehicle was ready before the estimated time. It looks great job well done"
"Vehicle was ready in 3 days!"
"They initially told me the repairs would take 2 weeks. They had me back in my car in about 3-4 says."
"Before I was quoted 10 to 14 days got it back fully repaired in 6"
"Execellent on follow ups and updates! 👏👍⭐️⭐️⭐️⭐️⭐️⭐️"
"Customer service was great! They kept me well informed via text messages. Anyone I spoke to on the phone was kind and helpful."
"Communication was ongoing and it was easy to reach staff when needed. The response to my inquiries were professional ..." Read more
"Everyone was so nice , communication was great I did not have to call to follow up as they were on top of it all on top of that My ..." Read more
"Attentive, communication through the process was amazing, very professional"

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Repair Quality

Customer Service

Job well done

Returned Clean

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Repair Quality

This was my 2nd time needing repair work on my vehicle and if possible im even more satisfied with the customer care I received. I appreciate the staff so much, especially Terry! Thank you all again so much!!

Customer Service

Amazing customer service

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Repair Quality

Looks like nothing happened. Brand new ✨️ 👌

Customer Service

Very professional and helpful with everything.

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Repair Quality

Very highly recommended. Called me to let me known what the status of my car was and actually had it ready for me within a week. They also fix other damages to my car without me asking.

Customer Service

My Experience

Absolutely fantastic service! They did an incredible job with the repairs on my car. Andrew (and the whole team) was amazing to work with, he guided me through everything, kept things clear, and made the entire process so easy and seamless. You can really trust these guys. 10/10 service!

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Repair was satisfactorily completed

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My Experience

I appreciated the fact that the TNS team worked quickly and efficiently to get the work done on my car. The team was always available anytime I needed to ask a question or had concerns. I received frequent updates on the repair process and they expedited the work so that I could get my car in time.

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Returned Clean

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Had an excellent experience with TNS. I highly recommend this shop!!!

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Returned Clean

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Definitely recommend

Repair Quality

Great work

Customer Service

Excellent

My Experience

Everything was SEAMLESS! I’ve had terrible luck lately with my car. In January I was Parked and someone reversed into my car and took at the front end. TNS fixed my car and did everything for me. Flash forward to August, I got Hit by a drunk driver and when I brought my car in they took care of everything for me. It made a bad situation better! I cannot Say enough nice things about this business and how kind and wonderful everyone is. I highly Recommend them!

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My Experience

The job looks good. The time it took to repair my vehicle was very reasonable. They kept me updated on the daily progress.

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Good job TNS!!&

Customer Service

Good job TNS!!

My Experience

The work the TNS people made my car look brand new

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My Experience

Everything turned out great. Andrew was amazing and kept me updated on the progress of the car. We got it back in 3 days!

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Repair Quality

Andrew was amazing. He communicated with me every day and updated me on the process. The team only took 4 days to get the car back to me. Everything was fast and efficient!

Customer Service

Returned Clean