Toby's Body & Fender, Inc.

5.0 (1,963reviews)
99%
1022 N Normandie St,  Spokane,  WA  99201

Family owned and operated since the mid 1940’s. We are a full service repair facility. We work with all insurance companies, and on all makes and models. Classics to moderns. We do it all!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 2:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,963)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating regular updates via calls and emails. Timeliness is generally well-regarded, with several customers noting early completions. A recurring bonus customers mention is receiving their vehicles back thoroughly cleaned inside and out, exceeding expectations. A small number of customers noted areas for improvement, including delays in receiving status updates, timeline changes, and one instance of an unauthorized repair being performed.
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"... shop was 100% better! From the beginning to the end, the service was impeccable. From offering to drive me to Enterprise if they ..." Read more
"... out of 10, of course! Highly recommend to anyone! They have high integrity, and you can trust them." Read more
"... when it was parked. They had great communication, fixed it a timely manner, and even detailed the entire car inside and out!" Read more
"So pleased with the end result! Toby's was very thorough and meticulous in the repair of our car. Every person I encountered at this busy shop was ..." Read more
"Communication was the best Ive ever had for a shop, they could teach that and should to others"
"... Enterprise if they took too long for them to come get me, the emails during the process updating me on any and all changes. They originally estimated they would have my car ..." Read more
"They were very good at communicating with me, I knew how my car was coming along, and they kept me informed ..." Read more
"I had to call multiple times for job completion updates."
"... were caused by supplemental claims being processed. I would have appreciated being kept better informed about the issues rather than having to call to find ..." Read more

Likely to Recommend

Repair Quality

Excellent service thank you.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Fantastic

Returned Clean

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Repair Quality

Extremely nice people. Truck looks great and they ever vacuumed and cleaned the inside!

Customer Service

Returned Clean

My Experience

Very happy with the results of our auto repair. Fair pricing, great customer service and communication. Highly recommend!

Likely to Recommend

Repair Quality

They were great to work with, they did a great job and communicated the entire process. Highly recommend!

Customer Service

Returned Clean

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Outstanding service

Repair Quality

Outstanding work and service down to the smallest details. Highest quality work in Spokane minus the drama and stress.

Customer Service

Returned Clean

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Repair Quality

Excellent service

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Already said this

Repair Quality

Toby’s was great!! Kept us informed and welcomed phone calls with questions throughout a long wait for parts…..I like how there is usually a vehicle right out front being worked on…..I was particularly impressed with how clean our vehicle was when we picked it up We will recommend Toby’s to anyone we know who’s seeking body or frame work

Customer Service

Everybody we saw or spoke with was extremely helpful!!

Returned Clean

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Repair Quality

Customer Service

Weekly email updates appreciated,

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Very satisfied with the work and you kept me informed along the way. Thank you!

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent work!

Customer Service

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I've been telling everyone about my experience already: )

Repair Quality

Toby's was AMAZING. Fast, friendly, attention to details. Work looked brand new!

Customer Service

So responsive and helpful!

Returned Clean

Likely to Recommend

I'd be delighted to recommend Toby's!

Repair Quality

Very happy with the work.

Customer Service

Keith kept me updated on the repairs, which was nice.

Returned Clean

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Repair Quality

Customer Service

Quick and easy drop off. Communication was excellent on when my car would be finished.

Returned Clean

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Repair Quality

Very good work. From everyone here at Divines. Thank you!!!

Customer Service

Communication was great.

Returned Clean

Likely to Recommend

I will recommend Toby’s body & fender to anyone.

Repair Quality

Toby’s body & fender is really good. My wife and I are very satisfied with finished work. They have kept us in the loop with the progress.

Customer Service

Costumer service is really good.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean