Tom Ahl Buick

4.3 (892reviews)
92%
2525 Allentown Rd,  Lima,  OH  45805

In operation 64 years.

Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (892)

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After this experience I wouldn’t recommend the shop to someone I don’t like let alone a friend or family member.

Repair Quality

Customer Service

Customer service is no longer Tom Ahls strong suit. Angie was rude at the time of drop off. What prompted her attitude was her calling the wrong number to begin with and then she was less then honest when it was pointed out! The fiasco of getting a loaner car at all was not what we were told at the time of sale. A employee of the body shop told us point blank “what goes on in sales and what goes on back here in the shop are two different things”. Overall this experience was horrible. We had planned on returning in the future for our next vehicle purchase and this experience has definitely changed that plan. Three generations of our family have purchased numerous vehicles over the years here and returned because of the service which clearly no longer exists.

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Customer Service

Body work was top notch but somehow during repairs they did not connect speaker in driver side door so I had to take vehicle back in for further repair

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I’m very satisfied

Repair Quality

Excellent coordination from estimate to completion which was flawless workmanship and I recommended my recommendation to my insurance group

Customer Service

Excellent service but no early morning coffee

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Customer Service

They did a good job. Had to take it back to get a couple pieces that didn’t come in get hood readjusted and add antifreeze other than that everything was great.

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Repair Quality

They did a great job on our Van. We bought it from you and we love it. Now we have health issue and it is much easier to get in and out. We had bought an Impala from you but we almost always take the Van. Thank you and blessings to all.

Customer Service

Returned Clean

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Returned Clean

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Looks great

Customer Service

Very friendly and helpful

My Experience

They did an amazing job repairing my Sonata! They always do great work, I’ve taken all of my body work to them and I will continue to do so! The most friendly staff!

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My van looks like a brand new van

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The car looks great and drives great too! All the service was excellent

Customer Service

Great service

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Happy to see came back beautiful work.

Customer Service

She did not take me where my car been parked.

Returned Clean

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Perfect in all aspects!

Customer Service

My car’s body work turn out great - professional treatment at all levels (office, shop, etc.). Paint match is perfect! I received my car back on the day it was promised. Highly recommend Tom Ahl Body Shoo!

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Returned Clean

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Repair Quality

They did a phenomenal job, i am very Happy🙂🙏 thank you and God Bless you all❤

Customer Service

Returned Clean