Tom Ahl Buick

4.3 (892reviews)
92%
2525 Allentown Rd,  Lima,  OH  45805

In operation 64 years.

Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (892)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I definitely would. And I have in the past. I’ve been bringing my car to Tom Ahl Body Shop for numerous years. They do fantastic work there. Thank you.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Work was outstanding.

Customer Service

they Tom Ahl team was nice and professional. My only issue was I wasn't always told how the work was going. I felt i was scrambling for up to date info.

Likely to Recommend

I incurred extra unnecessary cost because of this shop and my insurance agents poor ability to communicate

Repair Quality

Car seems fine, but I am dissatisfied that I did not receive a new spare tire, since it was the broken suspension that caused my spare tire to pop.

Customer Service

First my name is Joseph Green not Remond. I am the owner of the vehicle. Second my vehicle was finished on the 28th of June, I never received a text message that my car was finished. Zach may have called on the 28th but I have no indication on my phone that such call ever happened. Why did Zach not leave a voice message in my voicemail? Why was I never contacted again about my car being finished for a week? I only learned my car was finished by calling liberty mutual automated number. This cost me a good amount of money, which was incurred from keeping the rental vehicle a week longer than I was supposed to. My car is fine thanks, but I hope to never have my car there again.

Likely to Recommend

Repair Quality

Nothing was done right

Customer Service

Likely to Recommend

I would recommend to friends

Repair Quality

Everything looks great, but I think the door panel is missing some insulation.

Customer Service

Some how we had some scheduling issues.

Likely to Recommend

Repair Quality

I will bring my car back in because I have gotten a “headlight malfunction” alert since picking up my car. Was supposed to take 3-4 days and it took 10. The receptionist was always so nice and helpful!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had the car for four months. No contact except when I stopped by.

Customer Service

Personnel were nice but could never get the parts.

Likely to Recommend

Repair Quality

Everything seems to be working great, and it looks better than before the accident.

Customer Service

It took over 2 months to get my vehicle in for a repair, I was told when it was scheduled it would be a 5 day repair and it was not. I also confirmed over 2 weeks in advance to ensure all parts were ordered and not all parts were there when it was time for my repair

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They people there were great when i called to ask about my vehicle they always gave me what was happening and possible pick up date

My Experience

Everyone was cordial and friendly .Thank u Zac nice job got me looking brand new

Likely to Recommend

Repair Quality

car turned out FANTASTIC. couldn’t even tell it had been in a wreck, they perfected everything!!

Customer Service

always had an answer instantly for any question i asked!

Returned Clean