Tom Ahl Buick

4.3 (892reviews)
92%
2525 Allentown Rd,  Lima,  OH  45805

In operation 64 years.

Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (892)

My Experience

Good people

Likely to Recommend

I only went because of my insurance company. I honestly would not give the company my money if I had a choice because of the owner's politics.

Repair Quality

People were kind. There were some issues with the window that were not issues before it was brought in for repair.

Customer Service

Likely to Recommend

Repair Quality

The inside was full of sand dust from when it was painted and my check engine light has been on since I’ve picked it up! Overall it was a good job but not a 10! Martrice

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Repair Quality

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Repair Quality

Good repairs done, had to bring it back a second time, tires left under inflated after second time

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I trust Tom Ahls in general but wasn't as pleased with body work this time as I have been in the past

Repair Quality

Side mirror put on incorrectly and electronics in door not working but Tom Ahl wiling to look at it and make ot right

Customer Service

Very friendly, helpful and polite

Likely to Recommend

Repair Quality

Car runs great thanks.

Customer Service

Returned Clean

Likely to Recommend

They are good

Repair Quality

Tom al dealership did a good job on my Chevy Cruze the person who went with me even took off my front license plate that I do need not need now thanks for fixing my car

Customer Service

They were nice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

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We have had really good experiences with Tom Ahl's car places. We have bought two cars now from Ahl Under 10 and are looking forward to the day that we can finally buy a new one from the bigger lots as well! I honestly would drive from up to 6 hours away to purchase a car from Tom Ahl if we ever moved. Our experiences have been great and we trust the company to take good care of us and our cars and have had nothing but transparency and honesty with everyone we have met and worked with at the dealerships and service areas. I would (and do) recommend Tom Ahl's to anyone in the area who asks me about purchasing a car used or new!

Repair Quality

I think you guys also washed my car (it was a lot dirtier when I left it) which was amazing! I could see my reflection in the bumper which I couldn't even do when we bought the car, so nice work on the paint job! Haven't had any issues with the car since getting it back and it's nice to know it was so well cared for.

Customer Service

The people in the office were really nice and helpful! I appreciated them answering my questions and walking me through the process of swapping out our car for a rental on site. There was also a really nice guy who offered to help me move my stuff from the rental to my own vehicle as it started to pour on the day I returned the rental. It was nice knowing that the people at the dealership care about the customers pretty much in every way! The one issue we had was we were told our rental car would be fine at the dealership and that it would be returned to Hertz by Tom Ahl's or that they would make the connection with the rental company. Unfortunately there was some miscommunication because the rental car company had to contact myself and my husband and ask where the rental car was. We got it sorted out, but I was a little disappointed on having to spend time calling and trying to figure out what was wrong and if we were going to be charged. Things happen and it doesn't make me not want to use the dealership's services again, it was just a concerning situation.

Likely to Recommend

Repair Quality

My car looks great

Customer Service

Tom ahl staff did a great job

Likely to Recommend

Repair Quality

Tom ahl did a great job be nice if you all did

Customer Service

They did a great job to bad Liberty don't do as good as Tom Ahl

Likely to Recommend

Repair Quality

Customer Service

Tom Ahl Buick body shop is fantastic! I would definately take my business there again.

My Experience

My Experience

Friendly service. Kept me informed of progress. Did great work repairing my car

Likely to Recommend

They have always done good work on several of my vehicles.

Repair Quality

They did a really good job

Customer Service

Very happy with the work they did. The person who cleaned car after did an excellent job. My car was really dirty and they cleaned up stuff that wasn’t the body shops responsibility.