Tom Ahl Buick
In operation 64 years.
Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am concerned though because after the detailing of the car, there was orange typed on my back door handle, not sure if it broke off or what happened?
My Experience - 0.0/5.0 -
Our appt for repair was 8/9. The repair was to take a week. We rec’d a text on 8/12 saying, We’ve started on your car and expect it to be done 8/18. Another text on 8/17 said, Your car is nearly done. My husband called 8/18; the response was, It will be done 8/19. Rinse. Repeat. We finally received the car 8/24. The work was done well, but we were misled repeatedly about how long it would take. A little honesty or realism up front would have been very much appreciated.
Likely to Recommend - 5.0/5.0 -
We are assuming this is a one-time event. However, we will think twice before utilizing the body shop again.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Everyone was always very polite but the body shop kept promising the car would be done at a certain time but didn’t fulfill the promise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The car is over heating after we picked it up
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There were some issues but you all handled it well. Thank you
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. I only had to pick it up. Great to work with and car looks great.
Customer Service - 3.5/5.0 -
the back passenger door will not open from the inside after being repaired. Other than that their communication was really good. I was not at the accident scene, so I was unaware of a few nicks in my car, I do wish someone would have asked me if they were there previously as it was my car that my son was driving, but I was unaware of how much damage there actually was. With that said, I would recommend Tom Ahl Buick for their communication of time line but would like doe aomwonw to check out whole car and let me know about scratches,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You repaired and returned the wife's JEEP sooner that expected--THANK YOU. EXCELLENT JOB--WELL DONE. :-) :-) :-) :-) :-)
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Everything looked good. I opened the hood to check underneath. I found a loose piece of plastic laying on the radiator and a bunch of clips missing out of the hood liner. I found the clips in the back of my vehicle several broken but enough good ones to put the liner up.
Customer Service - 3.0/5.0 -
I was supposed to recieve texts about how things were going with our vehicle. Never recieved one
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completly Satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Great repair although a little untimely given communication and dealing with insurance, which is understandable. When we picked up the vehicle, however, there were several dings and scratches across the driver side doors. Disappointed about that although they were mostly taken care of after we pointed it out, which is greatly appreciated.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I really appreciated how quick it was done and a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great sevice!!