Tom Ahl Buick

4.3 (892reviews)
92%
2525 Allentown Rd,  Lima,  OH  45805

In operation 64 years.

Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (892)

My Experience

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Customer Service

There's times I didn't receive a call back as promised

Returned Clean

My Experience

My Experience

Your Associates were Very Good in repairing my bumper and it was done in a Very timely manner even though I fell in love with the loaner car lol…. Was wishing I could of drove it a few more days. I was very Happy to get my car back . The bumper was Beautiful and it was nice having my Fog lights back. All your Associates were Absolutely Fantastic. Thank you

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Repair Quality

Wonderful work car looks Fantastic

Customer Service

Fantastic

My Experience

Everyone in the office were nice and very helpful. I’m very pleased with the service I received not only from the receptionist but the mechanics too! Thanks a lot.

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Repair Quality

Perfect. So far so good.

Customer Service

Awesome!

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Very pleased with them!!

Repair Quality

Staff was friendly and knowledgeable. I really felt that they put there effort into making me feel like I was the most important customer of the day!!

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I will not be back and I will not recommend

Repair Quality

The repairs took way too long. And every time we called they said it was done or it would be done at a certain time and it was not.

Customer Service

Customer service was poor. Beau was a nice guy but let us down on timeframe for repairs

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Repair Quality

Everything seems good at this time.

Customer Service

Everything looked good.

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Happy with repair, but could have used some paint on scratches around the car. With what ever paint they had left over from the repair.

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My Experience

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Repair Quality

You guys did a wonderful job getting the dent out of the passenger rear door & completely repainting my drivers side after a hit and run.

Customer Service

The woman at the front desk (I’m sorry I didn’t get her name) & Beau we both very knowledgeable and personable to make it a easy visit and smooth process.

Returned Clean

My Experience

They did a great job accommodating my needs.

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Repair Quality

Jeep back hatch was repaired. This area was left dusty and dirty. My hope is that it was just an oversight and it does not leak.

Customer Service

My Experience

Very good to work with a shop that has the customers best interest in mind

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Repair Quality

Great service and the car came out like new.

Customer Service

They all under promised and over delivered. Great team to work with.

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