Tom Ahl Buick
In operation 64 years.
Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Great work. Ron has a small strip missing paint
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Satisfied
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0 -
Satisfied
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
My car came back finished but they don't call u to let u know nothing u have to call them my liner on inside has a few small holes and we had to smooth out out some sharp piece on plastic on inside
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Check engine like appeared the next day. I will need to get the codes to see what those may be
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far I haven't noticed anything wrong with the repairs done.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not for body repair
Repair Quality - 0.5/5.0 -
see previous
Customer Service - 0.5/5.0 -
parts ordering was messed up, turnlight assy was not installed properly (they said a bracket was missing on the bumper and now they had to order a bumper). Bumper treplacement was supposed to take 1 to 2 days, it took 4, and they lost my keys.
My Experience - 5.0/5.0 -
Customer service was great and car looks great after repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Delay
Likely to Recommend - 3.5/5.0 -
Usually I dont have any problems with you guys
Repair Quality - 1.0/5.0 -
They did not look the truck over completely and did not repair the front grill which was suppose to be replaced so I had already turned my rental car in at another place cause I was told the truck was ready for pick up and then I had to get a rental car from you guys and they have to keep the truck longer.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
First of all, we had no choice on repair locations per Westfield former representative. After taking car to assigned dealer, we received no updates and took longer than expected. When we arrived to pick up the car and had already paid the deductible for service, we walked to the car and found a car part on the floor. Long story short, the piece belonged under the hood. An office gal got a service guy to come install it and Bob noticed that fasteners were missing elsewhere which then also needed replaced. While driving home, we heard a rubbing sound and notice when we got home that they had not secured the plastic piece that protects the oil pan. They sent a guy to our house to fix it that evening. Our lives were put at risk due to their incomplete replacement of car parts. The good news is that the damaged body parts replaced appear to look good. Parts they probably needed to detach or remove were not fastened down. The bottom cover could have easily caused an accident or further damage to unprotected parts. I'd like to think the guy checked it out good before replacing the bottom part but prior shoddy work makes me wonder. Hope we never need to go there again. I would rate damage repair appearance a 9 as the rubber wheel well cover wasn't completely snapped in place. I rate a 5 overall because they didn't attach all parts. I wouldn't trust them to properly complete the job. For more comments, please call me. I just pray the car is now completely safe to drive.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Although the problem with my phone settings is a minor issue, the actual repair work and communication are top notch.
Repair Quality - 4.5/5.0 -
In the recalibration process all the settings from my phone were changed and I can’t get my settings back to where they were before repairs were done. Otherwise, work done was perfect.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff at Tom Ahl were very professional in every way regarding the service rendered to my car and me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very satisfied with how they did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looked great. 👌
Customer Service - 5.0/5.0 -
Very helpful