Tom Ahl Buick

4.3 (890reviews)
93%
2525 Allentown Rd,  Lima,  OH  45805

In operation 64 years.

Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (890)

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Paint was matched perfectly!

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Got me in early than scheduled and is a great job!

Returned Clean

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The work done on my car was excellent

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My father used to work for the company back in the day! But overall the service and quality across the board was amazing so I will definitely recommend them to another individual.

Repair Quality

My car looks amazing and brand new now! Thank you!!

Customer Service

The entire staff in the body shop of Tom Ahl did a fantastic job on walking me through the steps of getting my car fixed and placing me in a rental for the time being. Phenomenal customer service and my car looks great!!

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My car looks like new! They did an amazing job!

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Everyone I dealt with was very friendly, and knowledgeable, The girls in the office were great.

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Probably me and the door seal needs to be worn in.

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My Experience

Body shop,rental office everybody was top drawer. Car looks great. I am very impressed and thankful to all

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See my first comment.

Repair Quality

The workmanship was good. Communication was poor. It was quoted for a three day job with the exception of issues it would take longer. I went a week where I had to call to find out you had to go back to the insurance to get approvals then a second time and still no calls. It turned into three weeks not three days. I accepted my car back without a cleanup.

Customer Service

See first comment.

Likely to Recommend

Sadly no, if they back improve their quality.

Repair Quality

I had to take my car back because they didn’t double check their work. They left a gab so big when they replaced my head light you could hear the wind blow through it. They put old parts in my back seat and left it dirty. This is not the first time I’ve had to take my car back to them because of repairs they didn’t fix properly the first time. They are very professional and kind people. Their technicians just don’t double check their work before they decide to send it back to the customer.

Customer Service

I love the ladies at the desk

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