Tom Ahl Buick

4.3 (891reviews)
93%
2525 Allentown Rd,  Lima,  OH  45805

In operation 64 years.

Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (891)

Likely to Recommend

Looks great. Was cleaned up too

Repair Quality

Customer Service

Very nice job

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Repair Quality

Customer Service

A 10

Likely to Recommend

Repair Quality

The body shop team was extremely nice, even though I felt like I was bothering them about my car.

Customer Service

Awesome people!!!!

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent job- would highly recommend anyone to do business with Tom Ahl!! Thank you for an excellent job!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The paint job was good. It just took a little longer than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Like new

Customer Service

Desk personnel were very good

Likely to Recommend

Repair Quality

The work was completed without problems and quickly.

Customer Service

Very kind and helpful.

Returned Clean

Likely to Recommend

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Customer Service

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Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Love the staff at Tom Ahl!!

Returned Clean

Likely to Recommend

I was satisfied with the work, the communications when I called the body shop, and you meeting the time estimate.

Repair Quality

I only wonder since it was an insurance claim, why the wheel was not replaced. But overall satisfied with the repairs.

Customer Service

I was satisfied with the repairs on my Honda CRV overall . I did notice that they did not replace the "wheel" that the Fed Ex driver (the one who hit my car) scraped as he side swiped me. The wheel was cleaned up, but I see a few scratches remaining.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything was good except, I had some system fault warnings and the side mirror wasn't folding in as normal so I had to take the vehicle to a Ford dealership to get those taken care of.

Customer Service

Likely to Recommend

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Customer Service

Likely to Recommend

I would recommend this shop but I would also recommend that clients phone the shop every day to stay informed as to how things are going with the repair.

Repair Quality

the repair is good

Customer Service

Customer service was poor because they did not keep us informed of the changes. We were told that the repair would take 2 days. It ended up taking 5 days. On the third day we called to see what was going on and were told more repairs were needed than originally thought. We should have been informed once this was discovered.

Likely to Recommend

Repair Quality

Customer Service

excellant, except I found out tonight that my rear tail light is not working.

Likely to Recommend

Repair Quality

The repair to my Tuscon was fantastic. It was very professionally done and completed more quickly than I imagined it would be. There is nothing to say regarding the repairs but Great! Fantastic! and very much appreciated!!!

Customer Service

I have never had bad customer service from Ahls. Everything has been to perfection.

Returned Clean