Tom Ahl Buick
In operation 64 years.
Tom Ahl Family of Dealerships is a family owned automotive sales and repair business that has been serving the Allen County area since 1962. Our goal is to provide high quality repairs in a timely fashion. We provide our technicians a great level of continued education to be able to perform quality repairs to cars that are ever evolving. We have laser measuring frame equipment, down draft baking booths and also offer paintless dent repair on site. We have high level of customer communication throughout the repair process and can set up automated updates via text or emails.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Fantastic job
Customer Service - 5.0/5.0 -
Fantastic job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service is always really good at the body shop and the technicians didn't outstanding job fixing the car. Just wish it didn't take so long to get into
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You done a great job never expected you to clean the inside
Customer Service - 5.0/5.0 -
Always recieve good service or I wpuld go elseware Yoir doing it right
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
My car was not done in one months time so I owe the rental company extra money
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service, excellent repair work and a cleaner car. Will recommend to friends and family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job!
Customer Service - 5.0/5.0 -
They were very helpful and answered all of my questions promptly and friendly.
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
I have never had an issue with Tom Ahl until my last repair. I was told my vehicle would take 4 days to repair and I was not updated on the setbacks that delayed getting my vehicle back to me. My vehicle was in the shop 9 days and every time I called, I was told it would be ready tomorrow. That happened 3 times. I was very frustrated about the lack of communication and customer service I received while my vehicle was being repaired. Now I'm questioning if I should use Tom Ahl in the future.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repair looks good, no complaints!
Customer Service - 4.5/5.0 -
Communication was sometimes spotty, but over all everyone was very friendly and helpful with any of my questions/ requests for updates!
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a wonderful job and were very courteous.
Repair Quality - 5.0/5.0 -
I am more than pleased with the job the body shop did with the restoration.
Customer Service - 5.0/5.0 -
Customer service kept me informed and answered all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend! We wish Tom Ahl had a Kia dealership!!
Repair Quality - 5.0/5.0 -
Was very pleased how body shop was able to get parts and get to the repair within a month.
Customer Service - 5.0/5.0 -
Everyone was very helpful and courteous.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The repair weregreat... just not communication from Tom Ahl or my Claim agent from Safeco
Customer Service - 4.5/5.0 -
Poor communication this time, Last time the Safeco app told me when to expect my car, and when there was a delay they told me why and keep me informed...THIS TIME I GOT NOTHING , THERE WAS A DELAY AND I HAD TO CALL TO FIND OUT HOW MUCH OVER TIME ESTIMSTE IT WAS... AND I NEVER GOT A NEW QUOTE AS TO ADDED WORK THAT WAS ADDED ON TO REPAIR ESTIMATE. Also Claim agent didn't communicate well. BUT PRAISE THE LORD MY LOCAL AGENT TOOK CARE OF ME.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They cleaned my truck and l really liked liked this