Tom Bush Collision Center
In operation 27 years.
Tom Bush Collision Center in Jacksonville, FL treats the needs of each individual customer with paramount concern. We are also a Volkswagen-Certified Collision Repair Facility (VW CCRF) a BMW-Certified Collision Repair Center (BMW CCRC) and a MINI-Certified Collision Repair Center (MINI CCRC). We know that you have high expectations, and as a collision center we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Reviews (449)
- Sort By:
- Newest
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jayson was great with communication and the work done is great. Just wish the wait time wasn't 8 1/2 weeks to get the car in!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Since the i4 is a new production model, I thought it best to have a BMW Collision ctr make the repairs.
Repair Quality - 4.5/5.0 -
Overall the repairs are flawless. I was a little disappointed that the BMW roundel hood emblem was on back order and the grill "i" badge" was left on the old bumper when front bumper was replaced. Once the BMW badging arrives, I will return to the shop to have both installed.
Customer Service - 3.5/5.0 -
delayed/slow response to phone messages. I understand it may not always be possible to respond in the same business day, but twice I called after no response 2 days later.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired in a timely manner and was performed in the timeframe that was outlined before starting the repair.
Customer Service - 5.0/5.0 -
Jayson, the representative who managed my repair, provided an excellent description of what would be done and also called me to give an update on the progress being made halfway through the job. Much appreciated!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Delay in parts arrival is unavoidable so no issues there. The car runs fine so far, however bumper air deflectors on both sides fail to remain seated. They are snap in plastic pieces.
Customer Service - 5.0/5.0 -
After I was informed Denny was my go to guy, things were fine. I seemed to have talked to a few different folks before I was directed to Denny who was responsive and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are the best. Danny is great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impressive service and quality craftsmanship. I’m extremely pleased with the work they performed on my 1994 Porsche 968. Paint matched perfectly and car appeared as new
Customer Service - 5.0/5.0 -
Whitney provided updates and communicated with me throughout the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and workmanship. Very helpful. Daniel very good and knowledgeable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did an amazing job painting my bumber. I'd highly recommend them when it comes to painting your car.
Customer Service - 5.0/5.0 -
the color of the paint matched my car perfect.