North Florida Lincoln
4620 Southside Blvd , Jacksonville, Fl,
Jacksonville,
FL
32216
USA
North Florida Lincoln is a family owned auto repair business & dealership that has been serving the community since 1943. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our slogan is " Family, Trust, Luxury since 1943 "
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional customer service, with staff being described as professional, helpful, and courteous throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before the damage occurred. Communication stands out as a major strength, with regular updates and follow-up calls keeping customers well-informed. Timeliness is generally positive, though some delays occur due to parts availability or insurance issues. The shop demonstrates strong attention to detail and takes pride in getting repairs right the first time. Vehicle cleanliness upon return is appreciated by customers.
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Service Quality
"... professional, and reassuring from start to finish. The technicians did outstanding work on my vehicle, and the communication throughout the process was ..."
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"Sadly second time getting vehicles repaired. Happily both done to perfection."
"Looked better than before, like the damage had never occurred."
"... received timely updates about the state of the repair. They did an excellent job and our car looks like new again. We also appreciate that our car was handed over ..."
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"The initial repair was a joke. A 'shadetree' body man would likely have more pride in his work."
"... technicians did outstanding work on my vehicle, and the communication throughout the process was excellent. They treated both me and my car with care, and the ..."
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"They did call regularly and I'm grateful for the communication"
"We were very satisfied with the customer service. We received timely updates about the state of the repair. They did an excellent job and our car looks like ..."
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"Tuesday and Thursday I always got a call to inform me what was being done 👍"
"Would have liked more communication when it came to when my car was being looked at, how long it would take, etc."
Matthew
(Ford owner)
reviewed 9/26/26
Likely to Recommend - 5.0/5.0 -
Excellent service and communication. Very transparent and professional.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Justin
(Lincoln owner)
reviewed 9/18/26
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Judith
(Honda owner)
reviewed 9/10/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Lincoln owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Andrew
(Lincoln owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Colleen
(Honda owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Guy
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 4.5/5.0
Danielle
(Mercedes-Benz owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0 -
I already have friends and family
Repair Quality - 5.0/5.0 -
David was great
Customer Service - 5.0/5.0
Charles
(Acura owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Hyundai owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Charles
(Ford owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Douglas
(Hyundai owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kiara
(Mazda owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kathleen
(Honda owner)
reviewed 6/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marie
(Lincoln owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0 -
Very professional and detailed Repair
Repair Quality - 5.0/5.0 -
All the parents from all the areas that meet the eye look good
Customer Service - 5.0/5.0 -
David Collins who handled our car repair provided excellent customer service
Returned Clean
Steven
(Ford owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very satisfied with the customer service. We received timely updates about the state of the repair. They did an excellent job and our car looks like new again. We also appreciate that our car was handed over in a very clean condition.
Customer Service - 5.0/5.0
Returned Clean
Michael
(Lincoln owner)
reviewed 6/1/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Communicated well and took care of my concerns.
Returned Clean
Stephanie
(Honda owner)
reviewed 6/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a wonderful job 👍
Customer Service - 5.0/5.0
Returned Clean
Robert
(Ford owner)
reviewed 5/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kelly
(Ford owner)
reviewed 5/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and friendly folks.