North Florida Lincoln

4.9 (366reviews)
98%
4620 Southside Blvd , Jacksonville, Fl,  Jacksonville,  FL  32216

North Florida Lincoln is a family owned auto repair business & dealership that has been serving the community since 1943. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our slogan is " Family, Trust, Luxury since 1943 "

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (366)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional customer service, with staff being described as professional, helpful, and courteous throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before the damage occurred. Communication stands out as a major strength, with regular updates and follow-up calls keeping customers well-informed. Timeliness is generally positive, though some delays occur due to parts availability or insurance issues. The shop demonstrates strong attention to detail and takes pride in getting repairs right the first time. Vehicle cleanliness upon return is appreciated by customers.
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"... professional, and reassuring from start to finish. The technicians did outstanding work on my vehicle, and the communication throughout the process was ..." Read more
"Sadly second time getting vehicles repaired. Happily both done to perfection."
"Looked better than before, like the damage had never occurred."
"... received timely updates about the state of the repair. They did an excellent job and our car looks like new again. We also appreciate that our car was handed over ..." Read more
"The initial repair was a joke. A 'shadetree' body man would likely have more pride in his work."
"... technicians did outstanding work on my vehicle, and the communication throughout the process was excellent. They treated both me and my car with care, and the ..." Read more
"They did call regularly and I'm grateful for the communication"
"We were very satisfied with the customer service. We received timely updates about the state of the repair. They did an excellent job and our car looks like ..." Read more
"Tuesday and Thursday I always got a call to inform me what was being done 👍"
"Would have liked more communication when it came to when my car was being looked at, how long it would take, etc."

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Very professional and detailed Repair

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All the parents from all the areas that meet the eye look good

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David Collins who handled our car repair provided excellent customer service

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We were very satisfied with the customer service. We received timely updates about the state of the repair. They did an excellent job and our car looks like new again. We also appreciate that our car was handed over in a very clean condition.

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Communicated well and took care of my concerns.

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You did a wonderful job 👍

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Very nice and friendly folks.

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Highly recommend.

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After being involved in an accident that was not my fault, I was expecting the repair process to be stressful and frustrating. Instead, the team at this shop made the entire experience smooth, professional, and reassuring from start to finish. The technicians did outstanding work on my vehicle, and the communication throughout the process was excellent. They treated both me and my car with care, and the final results exceeded my expectations. I am truly grateful for how they turned a difficult situation into such a positive experience. Highly recommended.

Customer Service

The team at this shop made the entire experience smooth, professional, and reassuring from start to finish. The technicians did outstanding work on my vehicle, and the communication throughout the process was excellent. They treated both me and my car with care, and the final results exceeded my expectations.

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