Tom- Platinumwerks Collision Center

4.3 (946reviews)
75%
24 N Harbor City Blvd,  Melbourne,  FL  32935
Bot
Shop AssistantSparkles

In operation 25 years.

Platinumwerks Collision Center Brevard County’s Premier OEM-Certified Collision Repair Facility At Platinumwerks Collision Center, we are proud to be Brevard County’s only OEM-certified collision repair facility for Audi, BMW, Lexus, Mercedes-Benz, Porsche, and Toyota vehicles. Our team specializes in aluminum vehicle repairs and adheres to the highest industry standards to ensure your vehicle is restored to factory specifications. We hold both I-CAR Gold Class and ASE certifications, which are required by all major manufacturers to guarantee consistent, high-quality repairs. In addition to these industry-leading credentials, we are manufacturer-certified for each of the brands we service—providing you with peace of mind that your vehicle is in expert hands. Whether you're dealing with minor damage or major collision repairs, trust Platinumwerks to deliver precision, safety, and excellence every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
BMW
I-Car
Mercedes-Benz
Scion
Toyota

Reviews (946)

My Experience

I appreciate the great work you did in putting my car together.

My Experience

While the repair took longer than expected, I appreciate the exceptional attention to detail getting the paint to match. Almost looks better than new.

My Experience

Platinumwerks did an amazing job. Very happy customer:)

Likely to Recommend

Only that high because the work was great!

Repair Quality

Quality seemed good but my gosh you took forever to repair my car!

Customer Service

Too slow working with my insurance company. Does no one ever talk to one another! The delays took forever.

Likely to Recommend

Repair Quality

The work performed was excellent. The process to get the work completed and my vehicle returned was. Horrible. My insurance company, AAA was significantly responsible for my dissatisfaction. Platinum works. Did not communicate with me about the delays unless I contacted them for an update.

Customer Service

I had to periodically contact them to find out the status. I was promised my vehicle on numerous occasions, and was not captain informed of the delays unless I contacted them myself.

Returned Clean

My Experience

I needed to call weekly to check on the status of my car. Everyone at Toyota was pleasant and kind when I called.

Likely to Recommend

Repair Quality

Everyone was patient and worked with me wonderfully!

Customer Service

My Experience

Pleasant and courteous team. Todd kept me informed whenever issues changed. I depended upon him to deal with the insurance company as well as overseeing that all work done met his and Toyota's standard. Todd was outstanding The 2021 Corolla looks new. Thank you, Todd. Kay Kessler

My Experience

Excellent!

My Experience

Thanks Zoila ,Dan ,Scott and each person who help me during this situacion!! They are very professional, they take care of me with respect, kindness, paid atencion to me every single time that I visited or called , I ❤️ my new family.

My Experience

The car is back to the way it looked prior to the accident i.e. perfect. Communication is important to me and Todd responded to my questions in a timely manner. Todd worked with the insurance company to insure all the repairs were financially covered. Thanks for the repair. Randy Straley 2018 Cayman GTS

My Experience

Scott Simmons was a wonderful man to work with. He was very polite and attentive to my needs.

Likely to Recommend

Platinumwerks does great work with OEM parts and is one of few authorized collision repair shops for high end luxury cars. I can count on them to put in only the best parts, do quality work and fight for me to get OEM parts if it is an insurance claim.

Repair Quality

Customer Service

Customer Service is very busy, so they can be hard to reach. This is a staffing issue, not the fault of the people.

Returned Clean

My Experience

My Experience

Your staff, especially Jacob, were very helpful and sympathetic when it was taking forever to be get body damage repaired. In face, I took vehicle home until the part comes in because the repairs out lasted the rental allotment from Progressive. I simply couldn’t afford another week. I was satisfied with the humans involved, very much. However, I do feel your whole system, especially gauging times of repair, needs help. Just got vehicle back, for the short ride all seemed ok. Please thank the Toyota of Melbourne (fl) crew for their kindness and help. Please let corporate know a few weeks past original finish date May be okay for a few, but caused a loyal client, such as myself, very much hardship. Thank you for listening. Sincerely, Christine Matzok Grant, Florida.

My Experience

The repair work by the shop appears excellent. Jacob Childress was a pleasure to work with. He kept me informed throughout the process and was always responsive to any questions I had.

My Experience

Did not get the grill I requested nor did I get the grill emblem or the rear emblem. The quality of work was excellent but did not get what I requested.. I ordered the emblems and expect them Sept.25th. Maybe you can install them for me?

My Experience

After 5 weeks the car was not repaired and actually was damaged when I received it. I got the car back unrepaired and in worse condition than the way it was when I dropped it off there

My Experience

Great job!!!!

My Experience

Invoice was a bit confusing and electrically car was dead when I went to pick it up. Not sure if electrical issue is related to repair given some electrical lights were in the bumper replacement