Tom- Platinumwerks Collision Center

4.3 (946reviews)
75%
24 N Harbor City Blvd,  Melbourne,  FL  32935
Bot
Shop AssistantSparkles

In operation 25 years.

Platinumwerks Collision Center Brevard County’s Premier OEM-Certified Collision Repair Facility At Platinumwerks Collision Center, we are proud to be Brevard County’s only OEM-certified collision repair facility for Audi, BMW, Lexus, Mercedes-Benz, Porsche, and Toyota vehicles. Our team specializes in aluminum vehicle repairs and adheres to the highest industry standards to ensure your vehicle is restored to factory specifications. We hold both I-CAR Gold Class and ASE certifications, which are required by all major manufacturers to guarantee consistent, high-quality repairs. In addition to these industry-leading credentials, we are manufacturer-certified for each of the brands we service—providing you with peace of mind that your vehicle is in expert hands. Whether you're dealing with minor damage or major collision repairs, trust Platinumwerks to deliver precision, safety, and excellence every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
BMW
I-Car
Mercedes-Benz
Scion
Toyota

Reviews (946)

My Experience

My Experience

Likely to Recommend

Yes,now Im waiting for my truck to get scheduled

Repair Quality

Customer Service

My Experience

I was very impressed that I didn’t have to bring my car to Toyota for you to inspect the damages. I appreciate the different departments working together to make my experience pleasant. Also, I was asked about a rental when I had scheduled my car appointment and was transferred to the rental department. When I arrived in collision lane, I informed the agent of my appointment, he immediately got the personal that was expecting me. That person greeted me and led me to the office to complete the primary paperwork. Once finished, again I was escorted to the rental office to complete that paperwork. Everyone was detailed in their delivery and very courteous. I really appreciated being shown to the next department rather than me trying to navigate between offices and personal.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer communication piece is mostly in need of repair. I had to call for repair and insurance coverage status instead of the team informing me. I communicate via text, email and phone. Very frustrating but the repair is very well done but it took three months. Three months, no car for my wife and she works outside of our home.

Likely to Recommend

Repair Quality

Fast, friendly service.

Customer Service

My Experience

Our services manager who handled our claim, Jay (Jason?), was super professional and results oriented. He went over and above with communication but as well he was super helpful when dealing with a challenging insurance claim. He was able to help us resolve all issues with the insurance company; covering 100% of the repairs with the correct OEM parts. I would be glad to recommend Platinumwerks to anyone.

My Experience

Special thanks to Todd for working things with USAA . Ya’ ll do great work; I really appreciate you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have recommended them to friends

Repair Quality

Customer Service

Jason Childress was the Rep. and he was fantastic. Made everything simple.

My Experience

Iwas satisfied but not completely. They had my car for 30 days. Nothing is working today like it wa before the Covid 19 disaster so I am cutting them some relief.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole staff there is outstanding. The communication was good and I felt Jay was completely clear and honest when he helped us through the process. Thank you so much!

My Experience

Excellent service and follow up

My Experience

A well co ordinated and efficient team across the board.

My Experience

They did a great job. Thank you all very much and apprecaite you all..

Likely to Recommend

Repair Quality

Vehicle ready before said date.

Customer Service

Very informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service