Tom- Platinumwerks Collision Center

4.3 (946reviews)
75%
24 N Harbor City Blvd,  Melbourne,  FL  32935
Bot
Shop AssistantSparkles

In operation 25 years.

Platinumwerks Collision Center Brevard County’s Premier OEM-Certified Collision Repair Facility At Platinumwerks Collision Center, we are proud to be Brevard County’s only OEM-certified collision repair facility for Audi, BMW, Lexus, Mercedes-Benz, Porsche, and Toyota vehicles. Our team specializes in aluminum vehicle repairs and adheres to the highest industry standards to ensure your vehicle is restored to factory specifications. We hold both I-CAR Gold Class and ASE certifications, which are required by all major manufacturers to guarantee consistent, high-quality repairs. In addition to these industry-leading credentials, we are manufacturer-certified for each of the brands we service—providing you with peace of mind that your vehicle is in expert hands. Whether you're dealing with minor damage or major collision repairs, trust Platinumwerks to deliver precision, safety, and excellence every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
BMW
I-Car
Mercedes-Benz
Scion
Toyota

Reviews (946)

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I would openly tell friends not to go to Toyota of Melbourne.

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The repair looks good. The car seems to run well. We are pleased with the repair work.

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Wow - I spent 10 minutes enumerating the many ways I was dissatisfied with your customer service and when I pushed the edit button to correct a spelling error it erased the entire paragraph - absolutely what I would expect of the horrible and frustrating experience I had with your company - I will never go back to Toyota of Melbourne, what a waste of time! I

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My Experience

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I was told it would be ready for pick up in 5 days....repeatedly I was assured so I would not have to pay for the rental car ....they came up with excuse after excuse and I believe tore up my bumper when removing the fender and that charged me and StateFarm for that too. My car sat in the shop for days while I got angrier and angrier. 3 wks later, after calling them numerous times, it was finally finished. I was told to pick up in the morning but told them I couldn't get there until 3:00. Got there, not done....really? I was NOT HAPPY. They told me to come back at 6:00 at closing. Didn't get out of there until almost 7:00. And now my Insurance is going up because of the bumper which didn't need repairing when I left it. They did a 2 hour evaluation while I sat there prior to writing up the claim. Tell me, how they missed the bumper if something was wrong with it? hmmmm? I also had bought the car here, used and found out I got majorally ripped off on it too. I am a window living on minumim wage with 2 teens. We scrape by. I drove a 1995 camry wagon for 21 yrs, but had to have a nicer car for my job because I drive the elderly around. I was taked advantage of, because I don't know about cars and sales, etc.

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Did an outstanding job.

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Friendy crew

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I have some reservations.

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I would have liked to been infromed better about the process, work being conducted, type of parts used, etc.

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Needed to know more from the repsentatives offering their time to fully inform me of the work being done.

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maybe an in-law

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Had to have things redone

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never keep in formed on status

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