Tom- Platinumwerks Collision Center

4.3 (946reviews)
75%
24 N Harbor City Blvd,  Melbourne,  FL  32935
Bot
Shop AssistantSparkles

In operation 25 years.

Platinumwerks Collision Center Brevard County’s Premier OEM-Certified Collision Repair Facility At Platinumwerks Collision Center, we are proud to be Brevard County’s only OEM-certified collision repair facility for Audi, BMW, Lexus, Mercedes-Benz, Porsche, and Toyota vehicles. Our team specializes in aluminum vehicle repairs and adheres to the highest industry standards to ensure your vehicle is restored to factory specifications. We hold both I-CAR Gold Class and ASE certifications, which are required by all major manufacturers to guarantee consistent, high-quality repairs. In addition to these industry-leading credentials, we are manufacturer-certified for each of the brands we service—providing you with peace of mind that your vehicle is in expert hands. Whether you're dealing with minor damage or major collision repairs, trust Platinumwerks to deliver precision, safety, and excellence every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Audi
BMW
I-Car
Mercedes-Benz
Scion
Toyota

Reviews (946)

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The manager was pretty rude and two of my iPods were stolen from my car

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I felt I was told everything would be taken care of, but their was no action

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I am happy with my salesperson and the sales department but not happy at all with the body shop. We brought it there since our vehicle is leased and we thought having repaired at the dealer would be better. Hopefully I never need to have any repairs done but if I do i will be using another body shop

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the repair was very well done

Customer Service

From the time I dropped our car off I never received any phone calls to update me on the progress of my car. If it wasn't for us calling to find out the status my car might not have been ready for over a week to get the rear bumper repaired

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Have been satisfied in the past with the service except once when they pulled the fender off during cleaning but they fixed it

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Took the car for service and requested head lights to be polished. Not only they scratched the plastic they splattered yellow spots all over the car.

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When I pointed out the poor job in the headlights the initial reply from the service manager was horrible cutting me off and saying that I was eight steps ahead. This was after he declined responsibility that they had left yellow substance inside the light covers.

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I called on Thursday to see if my car was ready. The woman I spoke to was very nice. She said it was in paint and that I'd get a call once it was done and payment had been approved from State Farm for me to get my car. I never got a call and went the weekend without my car. I called

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