Toms Body Shop, LLC.

4.9 (479reviews)
92%
1135 East Black Street,  Rock Hill,  SC  29730
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (479)

My Experience

Great communication and fixed timely

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Really pleased

Customer Service

Returned Clean

My Experience

The actual repair was great. I was pleased. However I would like to make management aware that after picking up my vehicle that I discovered there has been a Dog in my car. The Dog hair that was in my floor board mats and dirt left on my seats and console is what concerns me. I do not own a pet of any kind and am allergic to Dogs and cats. I have severe asthma and am experiencing a flare up now. This doesn’t make me happy that someone had the nerve to put an animal in my car and I am assuming drive my car around while it was in your care. I would love to speak to someone about this matter. I may be reached at 803-984-0643.

Likely to Recommend

Actually repair and paint job was great! Just bad choices on driving my car and putting an animal in it.

Repair Quality

Customer Service

Seems they are running a daycare behind the front desk.

Returned Clean

My Experience

Repair was done very well, I am pleased. I will refer Tom’s Body shop to others. I even had a rattle before that doesn’t happen any more, so I got a bonus fix.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work thought my back windshield would be tinted but guess I can get that done... 10 /10

Likely to Recommend

Great body shop.

Repair Quality

Happy with their performance very friendly and easy to understand what was being done. If they make a slight mistake they take action and fix it. So satisfied with this shop. This is the third time I’ve used them.

Customer Service

She is supper nice ! Great personality goes above and beyond to help you.

Returned Clean

My Experience

Toms Body Shop did a great job repairing my car. They're very easy to work with - a truly professional organization.

My Experience

Thank you so much for doing such a beautiful repair on my Camry. She looks so good. And thank you so much for going above and beyond with helping me get her to Rock Hill Automotive for her mechanical repairs. You guys have been so great and it is very appreciated!!!

My Experience

I appreciate the updates on the process of my car the customer service was great

Likely to Recommend

Repair Quality

I was very pleased with Tom's body shop repairs on my car, the continual updates and the customer service. They were recommended by my mechanic Mike front Hondoc.

Customer Service

Erin was good! Answering any questions O had and was knowledgeable and showed great customer service to me

Returned Clean

My Experience

Very professional and the follow up was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good paint match. Completed in less time than expected. Kept updated on progress of repair. Everyone very nice and friendly

My Experience

Quick and fast service! They did an excellent job repairing my SUV.

My Experience

The work was completed as promised and expected.

Likely to Recommend

Repair Quality

Great people to work with ..

Customer Service

Returned Clean

My Experience

Very pleased with your business! Thank you

Likely to Recommend

Repair Quality

They did a great job, we will definitely return there if we needed body work again

Customer Service

Returned Clean

My Experience

They did an excellent job repairing the damage to my truck. They washed and vacuumed the truck, and even clipped an air freshener to one of my AC vents. My truck was ready for pickup a day earlier than originally promised. Erin, the office manager, was very helpful, friendly, and professional.

My Experience

I picked up my car and noticed that my car smelled like something had died in it. I drove the car home and I was later putting some essentials back in the car. I discovered the smell was coming from the spare tire compartment. There was a brown liquid that had soaked into the bottom of the compartment and caused things to get stuck to the bottom. I had to vacuum it up, scrub it with soap, and dry it to get it mostly to go away. I have now been airing my car out for two days with the smell going nowhere. It still smells pretty terrible and I just wish it would go away.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean