Toms Body Shop, LLC.

4.9 (479reviews)
92%
1135 East Black Street,  Rock Hill,  SC  29730
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (479)

My Experience

Everyone at Tom’s was super nice and knowledgeable and the repair was completed to my satisfaction. One area of improvement I could suggest is to communicate better with your customers. I was left guessing when the repair to my car would be finished which made it difficult to coordinate with the rental car company and I had to extend the time of my rental more than once. However, I wouldn’t hesitate to use Tom’s Body Shop again if I needed to use their services in the future.

Likely to Recommend

Repair Quality

A little scary that the lug nuts were loose and I had to bring it back. But I appreciate your honesty in admitting to the oversight.

Customer Service

Returned Clean

My Experience

I can always depend on Tom's people to do an excellent job. This time was no exception. I always get good compliments on my truck and its appearance thanks to your crew.. Merry Christmas to you all.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Professionals

Repair Quality

Customer Service was extremely excellent she was helpful and understanding the need of me getting my car back. She didn’t make any promises but she was attentive to my needs. I appreciated that. Because of the color of my car the paint and repair were a match. Happy camper I am

Customer Service

Please read previous answer

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Amazing … great customer service and details. Keep you up to date about the whole process.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Erin Gladden at Tom's body shop is the best person to work with..Being from another state she made my cars issues fixed and help me with my insurance transaction...Thanks so much..Tom's body shop and staff

Customer Service

Returned Clean

My Experience

Good communication, excellent work

Likely to Recommend

Repair Quality

Excellent communication and repair

Customer Service

Was kept up-to-date with repair

Returned Clean

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Repair Quality

VERY THANKFUL REPAIR JOB COULD BE COMPLETED IN ONE DAY .... HUGE BLESSING FOR ME :)

Customer Service

Returned Clean

Likely to Recommend

Would recommend!!

Repair Quality

I was very satisfied with the service! Things were done well and in a timely manner! Thanks for your help!!

Customer Service

No problems with the service!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Through the years I’ve always recommended Tom’s Body Shop.

Repair Quality

Always satisfied with Tom’s, they are definitely the best in all areas!

Customer Service

Always helpful!

Returned Clean

Likely to Recommend

Repair Quality

I love the customer service they have and would use them again.

Customer Service

Returned Clean

Likely to Recommend

I have used them twice and I have recommended them to everyone I know

Repair Quality

Customer Service

Buffy takes such good care of me!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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