Toms Body Shop, LLC.

4.9 (479reviews)
92%
1135 East Black Street,  Rock Hill,  SC  29730
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (479)

My Experience

Thank you for helping us with our insurance claim! We appreciate your help taking care of our vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was definitely satisfied with all of the work you did! And your communication with me made me a part of the process.

Customer Service

Very friendly and helpful!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for taken care of me.

Likely to Recommend

Already have

Repair Quality

Customer Service

Returned Clean

My Experience

Communication as to the progress of my repair was excellent. The time the repair took was also excellent. When I picked my car up, it was cleaned outside and inside and I was very impressed. The car looks amazing.

Likely to Recommend

Repair Quality

The car was repaired very well. It was cleaned inside and out and was immaculate. Communication was excellent as to the progress of my car. I was very impressed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks great. Thanks so much for a very good job and getting it done quickly. Will recommend y'all to anyone needing car repair. THANKS again.

Customer Service

Good customer service. Kept me informed about my car. Thanks

Returned Clean

My Experience

Our car was fixed in 4 days! When we picked it up, they had washed the car and cleaned the tires. The interior was spotless. We have DEFINITELY found our forever body shop. Highly recommend!

Likely to Recommend

I would never recommend this body shop. From them causing more damage to my vehicle and trying to get us to falsely claim the damage on our insurance claim to us moving our vehicle and them not properly putting my car back together so the other shop could work on it. I would never recommend this body shop to anyone.

Repair Quality

Tom’s caused more damage to my car. They broke my side drivers mirror and tried to blame us saying that it was like that when we dropped it off and we need to call the insurance and have them add it to the claim. When we went back to look at the damage, I asked to see the shop cameras because that is not how we dropped my car off that morning and you would be able to tell that coming into the shop. They stated that they have cameras but they don’t work so they were unable to show me anything. We ended up pulling our vehicle and moving it to a different body shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I am happy with the work and the customer service

Repair Quality

The body work was excellent. A issue came up with electronics which the shop was not equipped to address but they quickly found a solution and covered the additional cost

Customer Service

very quick response to calls and kept me informed of progress

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excelent job. I'm proud 👏

Likely to Recommend

Repair Quality

Everything looks great! and it seems to be driving well.

Customer Service

Garrett was great to work with, answered when I called and kept on top of everything for me through the entire process. The only delay was because of our insurance adjuster, she was like that with me as well.

Returned Clean

My Experience

Prompt and polite service. Excellent repair as well.

Likely to Recommend

Repair Quality

I am impressed with the level of customer service and extremely satisfied with the quality of work.

Customer Service

Excellent customer service- very responsive.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work and estimated time was spot on. Thank you to the crew!

Likely to Recommend

Repair Quality

Staff was very helpful

Customer Service

Correct information given on timing and friendly staff

Returned Clean