Top Gun Collision Center - Frederick Cr#86

4.8 (1,844reviews)
96%
295-D Bucheimer Road,  Frederick,  MD  21701

In operation 51 years, 20 years at this location.

With two locations in Maryland, Top Gun Collision has proudly served our communities with expert auto collision repair services since 1975. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Rockville and Frederick. At Top Gun Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,844)

My Experience

Fast, schedule availability quick and good quality fix.

Likely to Recommend

Repair Quality

Could get car in right away. Quick turnaround and repair looks brand new.

Customer Service

Returned Clean

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Repair Quality

Guys did a great job

Customer Service

Returned Clean

My Experience

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Repair Quality

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My Experience

Excellent repair, looks brand new!

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Repair Quality

Great repair, looks like new

Customer Service

Great repair, looks like new

My Experience

Very good thank for helme

My Experience

Excellent customer service! Too Gun Collision Repair is our go to shop! Harold and the team were wonderful to work with! Thank you! Mike and Maddy Gayowski

Likely to Recommend

Repair Quality

It doesn’t look complete there are many gaps. The part doesn’t fit well at all.

Customer Service

Dissatisfied because they said that it was done and said that they couldn’t get it to fit properly

Likely to Recommend

Repair Quality

Work was completed on time. Rental car couldn’t have been easier. Work done looks great!

Customer Service

All communication was very timely and professional.

Returned Clean

My Experience

Very satisfied, top notch work thank you.

Likely to Recommend

Repair Quality

Customer Service

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Recommend without hesitation!

Repair Quality

Great customer service! Gave me an estimate of the repairs and kept me updated on the progress of the repair. Extremely satisfied with their work and highly recommend. Thanks Top Gun Repair!!

Customer Service

Great customer service! Gave me an estimate of the repairs and kept me updated on the progress of the repair.

Returned Clean

My Experience

Great not only did a great job. They did it expeditiously.

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Repair Quality

Customer Service

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Repair Quality

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I recommend to everyone

Repair Quality

I've been going to top gun for years even when they changed ownership, the quality continued.

Customer Service

Everyone there are pleasant and helpful

Returned Clean

Likely to Recommend

Repair Quality

Top Gun has handled my past two insurance claims and repairs and I couldn't be any happier than I am with their fantastic service, professionalism and attention to detail, they handled everything, the insurance, the rental car - everything. I recommend them for their quality and will always call them ((if I need to) for my next auto body work

Customer Service

Likely to Recommend

Poor customer service, poor quality work, charged full price for unsatisfactory work that didn't even get done.

Repair Quality

Poor customer service Poor Communication, never called back I always had to call to find status of my car. Instead of 3 weeks, took over 4 months and still didn't finish the job. Drilled the grommet hole far back on the body and now with doors installed, I can't drill a new hole, plus the damage and to fix/cover that hole Larry made. Rear Pass. side qtr. piece installed was off, had to fix that. Damaged my classic leather two-tone interior by not covering. All kinds of dust, debris, dirt, various types of elements ruined the seats, panels, dash, vents glass and especially the carpet. Expensive chrome rims/tires very dirty/dusty. Engine compartment very dusty/dirty. Took out the door latch handles for no reason, I had to install them back. Driver side door left unfinished because a shop w/30 years of experience couldn't align the door that I had to pay another body shop to fix/align. The manager/staff let me come in the shop to check out status of my car, but once they realized I complained work progress is extremely slow, they stopped me from going into the shop and made an excuse, our policy changed and we don't allow customer's enter the shop anymore. Really poor customer service and lack of communication. Jordan (Manager), would never pick up my calls, when I visited the shop, he said he was always busy and didn't get a chance to return my calls. He got promoted and still didn't tell about the new manager that took his place. Really poor customer service.

Customer Service

Lack of communication.

Returned Clean

My Experience

Front desk was excellent. Made it a pleasant experience.

Likely to Recommend

Repair Quality

Customer Service

The lady at the front desk was excellent.

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Repair Quality

Customer Service

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Repair Quality

Looks great

Customer Service