Top Gun Collision Center - Frederick Cr#86

4.8 (1,851reviews)
96%
295-D Bucheimer Road,  Frederick,  MD  21701

In operation 51 years, 20 years at this location.

With two locations in Maryland, Top Gun Collision has proudly served our communities with expert auto collision repair services since 1975. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Rockville and Frederick. At Top Gun Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,851)

Likely to Recommend

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Repair Quality

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Repair Quality

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Repair Quality

Not ready when promised

Customer Service

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Not recommended.

Repair Quality

Paint job acceptable but not perfect.

Customer Service

Time of repair isn’t acceptable

Returned Clean

Likely to Recommend

Top Gun was highly recommended by several people before I decided to take my car in.

Repair Quality

Excellent customer service and outstanding repair work on my car.

Customer Service

Outstanding customer service.

Returned Clean

Likely to Recommend

Repair Quality

Great people doing great work

Customer Service

Great people doing great work

Returned Clean

Likely to Recommend

Would recommend anyone with a sports car. They will make it like it ever happened.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Not one person contacted me during the repair process. It had been 7 business days without hearing from anyone on a status update. I had to repeatedly call 3 days in a row and each time I was told someone would call me back. However, no one ever called me. Finally after continuous calls on my behalf I got a text message that my car was done. It would have been preferred to be kept in the loop, or even given an estimate. No one called me once I dropped off my car. The drop off process was confusing as well. I was under the impression that while dropping off my car my rental would be there waiting for me. Instead I was directed to get into a vehicle with my infant daughter (and install a car seat) with a man who would drive me to enterprise. Then upon arriving at enterprise I had to wait an additional 15 min for my rental. The whole process just seemed like no one knew what was going on.

Returned Clean

Likely to Recommend

Repair Quality

Paint and bodywork were both poor quality

Customer Service

Communication from one of the estimators was poor

Returned Clean

Likely to Recommend

Repair Quality

Apparently, final repair is not complete; something about a decal needing to be redone.

Customer Service

Returned Clean