Town East Ford

4.9 (6,382reviews)
98%
18411 Lbj Fwy,  Mesquite,  TX  75150
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Shop AssistantSparkles

In operation 54 years, 31 years at this location.

At Town East Ford, we take care of you like our family. We have been dedicated to providing quality collision repairs for over 40 years. Our highly trained professionals, top of the line facility, and customer comes first attitude sets us apart as North Texas’ #1 collision center.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Nissan
Ram

Reviews (6,382)

Likely to Recommend

Repair Quality

Everything was perfect, Miguel always kept us updated and informed every step of the way.

Customer Service

My Experience

Excellent service and great repairs

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Customer Service

Excellent

Returned Clean

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Very likely

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Very Happy

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My Experience

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Returned Clean

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My Experience

Miguel was fantastic the entire process of having my car repaired from keeping me informed every step of the way to even finishing the repair earlier than expected. He even had the car cleaned and it looks phenomenal. Im so happy with how everything came out.

My Experience

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Everyone is friendly. Rick is friendly and informative.

Returned Clean

My Experience

Rick went above and beyond for me while my MAzda was being repaired. Excellent customer service and always polite to me when we spoke whether in person or on the phone.

Likely to Recommend

Repair Quality

Rick was exceptional and I can only say great things about his service and commitment to excellence

Customer Service

The team was always positive whenever we spoke and the same when I came to the shop

Returned Clean

My Experience

The body shop did an excellent job with the repair of my 2020 Explorer. Rick has been amazing and kept us well informed. Even though there are some minor adjustments that need to be made, I have complete confidence in Rick. I appreciate Rick's attitude to making sure the customer is satisfied and going above and beyond.

Likely to Recommend

Repair Quality

Town East Ford has come a long way since 2016 when I bought my car and I was very dissatisfied with the dealership and the services. In 2025 I bought a Maverick and I have to admit the dealership has made a major turnaround great service a department that really seems to care. Trey really took care of the issue I was having with my information center kept me well informed and fixed the issue. I was so impressed that when my wife was rear end by a car I decided to to bring it to TEF.

Customer Service

Exemplary service Trey was awesome was very informative and found a way to resolve the issue

Returned Clean

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Customer Service

My Experience

I want to say, I appreciate Town East Ford and especially Rick. I have brought several vehicles there to be fixed and he makes sure he provides the best service. My vehicle was repaired back to its normal condition. When I arrived my vehicle was washed. I just appreciate Rick and his staff.

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Returned Clean