Toyota Carlsbad Collision Center

4.9 (519reviews)
98%
6030 Avenida Encinas,  Carlsbad,  CA  92011

35 years at this location.

Here at Toyota Carlsbad Collision Center, we can repair the simplest dent to major collision damage. All decisions made in the design of our new shop are for your convenience, speed of repairs, and your complete satisfaction. Our Collision Center features the latest in technology and equipment including frame machines, measuring systems, dimension charts, oxy-acetylene resistance, MIG welding equipment, PPG refinishing system; climate controlled downdraft paint booths as well as networked and wireless computerized estimating with digital imaging. We have invested over $1 million dollars into our renovated facility and specialized equipment in order to bring you the latest repair techniques and procedures. With 59 repair stations, our guests know we can take care of their vehicle in a timely and efficient manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterpriseยฎ
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized
Scion
Toyota

Reviews (519)

Likely to Recommend

Repair Quality

The whole process was seamless.

Customer Service

The front desk as well as my service rep both were great

Likely to Recommend

Repair Quality

Julio was amazing. I feel fortunate that he was my contact. Everyone at the office was helpful and friendly. The car looks great.

Customer Service

Likely to Recommend

Repair Quality

Julio kept us fully informed of the progress on the estimate and repair of our Lexus RX. The final result or the repaired car was excellent.

Customer Service

Likely to Recommend

Repair Quality

Robert Hamer and the counter personal are a wonderful, thoughtful, responsive, caring team that are very sensitive to the customer needs and represents Toyota in the most high manner. I will highly recommend to my family and friends if they ever need collision repair the only place to take care of their vehicle is Toyota.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Julio was amazing!! Super friendly, informative and honest. He kept in contact with me providing updates on the progress and potential delays. I could tell very clearly that is goal was to help me get my car back as soon as possible while providing quality workmanship.

Customer Service

Front desk was awesome. Both ladies and the young man were professional, informative and friendly.

Likely to Recommend

Excellent service, repairs and communication. My car was repaired in the estimated time frame and completely ready for pick up at the appointed date and time.

Repair Quality

Excellent service, repairs and communication with staff and the estimator, Robert Hammer who handled the repairs. Thank you

Customer Service

Perfect

Likely to Recommend

Very poor communication from the office and confusion with estimate and deductible charge. Per my car insurance there was no deductible needed but i kept being asked for a deductible payment.

Repair Quality

The body repairs look great- however went ai took the vehicle I spoke to robert and mentioned that the vehicle pulls to the right. And I asked if there was gonna be an Alignment done. He resonded yes. The vehicle still pull to the right. Seems like no alignment was completed

Customer Service

Very little communication. Before. During and after repairs from. Robert.

Likely to Recommend

Repair Quality

Justin and his team ๐Ÿ’™ made my experience awesome!!! Thank you so much

Customer Service

Justin and his team AW SOME thank you ๐Ÿ˜Š

Returned Clean

Likely to Recommend

Repair Quality

Julio, my contact, was fabulous. Kept me I formed during the whole process. I couldn't say enough good things about him. Excellent service, and the work done on my car was flawless.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My back door does not unlock when trying to exit from car. I let Julio know and he asked I bring the car back. I am in Palm Springs at the moment for work.

My Experience

I really appreciate them keeping me informed about progress along the way

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Justin Williams is professional, communicative and always gives you updates. He takes the time to answer any questions or concerns.

Returned Clean

My Experience

They tried but the remedy would have been too expensive m

Likely to Recommend

Repair Quality

All parts fit well. Good paint job

Customer Service

Returned Clean

Likely to Recommend

We are very satisfied

Repair Quality

Aloha walked me through every step of the way she was excellent.

Customer Service

Front desk was very helpful every one of them.

Returned Clean

Likely to Recommend

Recommend as always.

Repair Quality

Delayed pickup date lack of centainty.

Customer Service

It appeared fine at last.

Returned Clean

Likely to Recommend

Repair Quality

Service and craftsmanship were excellent. I also appreciated. They service provided by my adjuster.

Customer Service

Returned Clean