Toyota Carlsbad Collision Center

4.9 (489reviews)
98%
6030 Avenida Encinas,  Carlsbad,  CA  92011

35 years at this location.

Here at Toyota Carlsbad Collision Center, we can repair the simplest dent to major collision damage. All decisions made in the design of our new shop are for your convenience, speed of repairs, and your complete satisfaction. Our Collision Center features the latest in technology and equipment including frame machines, measuring systems, dimension charts, oxy-acetylene resistance, MIG welding equipment, PPG refinishing system; climate controlled downdraft paint booths as well as networked and wireless computerized estimating with digital imaging. We have invested over $1 million dollars into our renovated facility and specialized equipment in order to bring you the latest repair techniques and procedures. With 59 repair stations, our guests know we can take care of their vehicle in a timely and efficient manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterpriseยฎ
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized
Scion
Toyota

Reviews (489)

Likely to Recommend

Repair Quality

Myra Soto was a consummate professional. She helped guide and walk me through every step I f the process even how to best deal with third party insurance before she was assigned the claim. The work done was impeccable. Will definitely be bringing any future repair needs we have for both of our Lexus vehicles here.

Customer Service

Please see previous comments.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your service was terrific..finished the repair in record time...kept me informed with everything and was a pleasure to work with All at the hands of Julio.. He is a valuable asset to Toyota Carlsbad Collison Thank you Julio

Likely to Recommend

This was my second trip to Toyota Carlsbad only this time it was my choice because the quality of work was excellent the first time so yes I wouldnโ€™t hesitate to recommend you to others. I would also add that Robert went above & beyond answering my questions as to what happened to my Bumper Cover & the broken braces supporting the hitch (canโ€™t think of the right word) for handicap lift. He even showed me pictures of same which was very helpful to me & am very grateful.

Repair Quality

Robert Hamer & his crew did a fabulous job repairing my Lexus RX 350. My Bumper Cover looks perfect including the matching paint which I was concerned about.

Customer Service

Forgive me for not remembering names, but all who answered the front desk were quick to refer me to Robert Hamer to answer any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

I always get exceptional service whenever I take my car to the collision center. The staff is very welcoming and have always been pleased to work with. Iโ€™m very grateful to each and everyone of you. Thank you very much for everything.

Customer Service

Returned Clean

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Repair Quality

Amazing job !

Customer Service

No complaints

Returned Clean

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Customer Service

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Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for a wonderful experience

Likely to Recommend

Repair Quality

Thank you Julio, great Job

Customer Service

Great

Likely to Recommend

They did a good job

Repair Quality

Customer Service

Everything went well they were through and got the job done well

Returned Clean

Likely to Recommend

Repair Quality

Myra and team did a fantastic job.

Customer Service

Very good service and prompt communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Slow to respond and it took much longer than I expected

Returned Clean

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Repair Quality

Toyota did a very nice job fixing the door repairs. Also, they finished the repairs way ahead of schedule which we truly appreciate. Thank you much.๐Ÿ˜Š๐Ÿ‘๐Ÿฝ

Customer Service

Very good and professional.

Likely to Recommend

Yes I would especially since Hoon worked with insurance and with the collision center to try to use OEM parts. He was successful even though insurance worked against him.

Repair Quality

Customer Service

Hoon was amazing and really worked hard to bring my car to its original/new condition.

Returned Clean

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Repair Quality

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Repair Quality

Customer Service

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If you want OEM parts for your Toyota, this is the place to be. It may not be the most affordable, but it as easy to trust in the process with everyone who worked on the car.

Repair Quality

great communication throughout the process and car looks great!

Customer Service

Hoon is phenomenal. His candor and professionalism was much appreciated in navigating communication with insurances.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Justin was exceptionally helpful and extremely courteous