Toyota of Scranton
In operation 19 years.
We are part of your community; be a part of our family at Toyota of Scranton. For those who do not have immediate cash on hand for repairs, please still come in for an estimate. We are a partner with Sunbit that offers financing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and very helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The work is professional
Repair Quality - 4.5/5.0 -
It took four weeks which seems like a long w
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the repair and care Toyota does. My experience with Toyota of Scranton is the best of all my driving years con comparison to car companies I’ve ever dealt with. Thank you for professionalism and care.
Likely to Recommend - 5.0/5.0 -
I tell anyone I know how spectacular your business is who’s looking to buy a vehicle
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very Happy with the total expierence.
Customer Service - 5.0/5.0 -
Customer service was great and I reall appreciated that
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James was awsome for start to finish. I will by sending friends and family to him
Customer Service - 5.0/5.0 -
Best service ener
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
We were asked to bring our car in for a 2-3 day visit. We did not get our car back for a month.
Customer Service - 4.5/5.0 -
We had to call several times for updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Have appointment to check blind spot sensor feel not catching enough Scranton Toyota did a great job on service. Efficient polite n timely
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Paint was not 100% perfect. Their is orange peel and debris stuck in the paint
Customer Service - 5.0/5.0 -
Very friendly and it is apparent that they care about their job.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We dropped our vehicle off for some miner rear passenger door repair and paint work. About 3 weeks later after the rear side window and trim was broken during removal we were told the vehicle was ready for pick up. On my wife’s arrival she immediately notice imperfections in the paint and clearcoat and bodywork. She notified the front desk and he proceeded to get the manager on duty. The manager also confirmed the issues on the vehicle with my wife and myself after I had arrived. The vehicle was left for corrections for another two weeks. We were out of state when they finish the vehicle and called to say it was ready for pick up on arrival to pick up the vehicle. I noticed the imperfections again as we were approaching the vehicle in the parking lot. We went over the vehicle again to which the manager Tony agreed that there was still issues with the paint at that point I explained that we are not happy with the services. I asked for a full refund for the amount paid by the insurance company back to the insurance company and the amount that I paid out-of-pocket. I informed them that I would be taking it to a different service company. I also called the insurance company and let them know about the issues. I have not heard back from anyone at Scranton Toyota. The acting supervisor Toni stated that there was no managers on the day we picked up because everyone was in a meeting. It is currently 6/30/25 7:12 pm with no response from Scranton Toyota. I can be reached at 570-885-0672 [email protected]
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, kept in contact. Addressed all my concerns. Quick call back. Repairs were promptly & profesionally done. Excellent job on your & repairs. Above and beyond! Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to make an appointment. Very professional service advisor Stephanie kept me informed of work progress on my car which was done very well