Toyota West Mobile Collision

4.7 (275reviews)
93%
515 Dawes Rd,  Mobile,  AL  36695

In operation 18 years.

You have a choice when it comes to repairing your vehicle, which makes choosing a Toyota Certified Collision Center an easy decision. Our Toyota Certified Technicians are experts in the repair of Toyota vehicles, ensuring your vehicle will be repaired to Toyota factory specifications. And we recommend using Genuine Toyota Parts, designed to meet defined quality, safety and appearance specifications that cannot be replicated on imitation parts. This helps maintain your warranty and protect your investment. It's exactly what you need to get back on the road with confidence. It's this standard of quality that sets us apart. We specialize in Toyota's and Hyundai but accept all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (275)

My Experience

This was my first experience with Toyota West Mobile and I have to say it was an awesome experience. I give a huge thank you to Mrs Erica she was amazing very help I feel she made the whole experience a great one. The turn around time was great I got my car back faster then I expected everybody was very accommodating and very friendly from collision to the service department Mr Ray huge thank you to you as well. You guys Rock!

Likely to Recommend

Repair Quality

Brent was very helpful he helped me through everything kept me informed and up-to-date I

Customer Service

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Excellent service

Customer Service

Excellent service and communication

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My Experience

I can’t rave enough about my experience with Toyota West Mobile Collision and especially Brett. Had an issue with my car that turned out to be under the hood animal damage. After getting the run around for two weeks with the repair place that discovered the damage, contacting 3 other places that either couldn’t repair it or just never called me back for another few days, I contacted Toyota West Mobile Collision. I talked to Brett and even though he admitted it was going to be special kind of job, he immediately reassured me that they could handle it and would take care of everything and thats exactly what he did. Brett contacted me multiple times to keep me informed, explained how things would work with the insurance company and handled all of those communications. Had the car ready when he said he would and all I had to do was pick it up and write a check for my deductible. Will never go anywhere else. Thanks so much Brett and all your crew!!

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Customer Service

Brett was absolutely wonderful. I had contacted multiple places over a couple of weeks who either couldn't or wouldn't repair the animal damage and work with the insurance company. Brett said dont worry about it, we got it and handled everything including communication with State Farm. He kept me up to date on the progress and had it ready earlier than expected. I will never use anyone else.

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Customer Service

The cat and Winston were my favorite personnel

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My Experience

Our experience with Toyota was very very good ! Brett was a competent and pleasurable person to deal with. I would highly recommend them to anyone and would use them again if needed.

My Experience

Repairs completed quick.

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Customer Service

Erica Parks did an amazing job from start to finish. I highly recommend her and would definitely use her services again.

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My Experience

I was so satisfied with my repairs on my 2025 Toyota Camry it back like it’s new Thank yall so much

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Repair Quality

Communication was minimal and unprofessional when it did occur. No estimate was completed, only a reference to the insurance for a total loss. When I asked Brett about the estimate, he told me he could remember the amount but attempted to guess at the amount that he sent to insurance. Again, there was no numerical estimate

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My Experience

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Repair Quality

From the moment I began dealing with them after being in a wreck customer care is 100% amazing. Everyone is so easy to get a hold of of the phone and they really take care of you as soon as you walk in the door they kept me up-to-date on what is the next process that way I can have a timeframe for when my car would be done when I went to pick up my car after they fix the damages they had cleaned my car. I would 100% use them again and I’ve already recommended them to many people.

Customer Service

Customer service is excellent. Kept me up-to-date on everything and the communication is so good for how busy they stay. I picked my car up and they had even cleaned the vehicle. I would recommend them to many many more people and will deathly use them in the future if needed.

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I can tell them you all of the best

Repair Quality

I really appreciate the young ladies that rent me the car, And Brain and his guys that put my car back in shape,everything was just find.Thank y'all so much.

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John Dantoni went above and beyond to ensure my situation was right!

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Very satisfied

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