Toyota West Mobile Collision
In operation 18 years.
You have a choice when it comes to repairing your vehicle, which makes choosing a Toyota Certified Collision Center an easy decision. Our Toyota Certified Technicians are experts in the repair of Toyota vehicles, ensuring your vehicle will be repaired to Toyota factory specifications. And we recommend using Genuine Toyota Parts, designed to meet defined quality, safety and appearance specifications that cannot be replicated on imitation parts. This helps maintain your warranty and protect your investment. It's exactly what you need to get back on the road with confidence. It's this standard of quality that sets us apart. We specialize in Toyota's and Hyundai but accept all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Jeremy and the lady at the front desk in the collision dept. were great! The paint guys did a fantastic job The car rental ladys, Destiny and Mattie were awesome and Mark, was fun to talk to, (nice guy). Superb Team!!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Not one time did anyone call us after the car arrived at palmers for repairs. I would have liked to been keep informed of the scope of the repairs and timeline of when it would be completed.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Incomplete work and vehicle was totaled. So not able to comment more than this
Customer Service - 1.0/5.0 -
Very dissatisfied this time. Late start to assess repairs New scope of repair was added after about 45 days which could have been asssessed properly in the first place After about 4 months, vehicle was totaled. Had proper cost estimate was provided initially to insurance co, I don’t think this would have been the case Had to invite huge losses due to rental beyond a month.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job!
Customer Service - 5.0/5.0 -
Had a little problem with communication but worked out great!! Would use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bryant was courteous, professional and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Not their fault, I guess, but it took a long time to get parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great job and impeccable service.
Customer Service - 5.0/5.0 -
10 +
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Had to have body shop adjust rear bumper before leaving
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My truck looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job, people there answer questions and kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication and courteous staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0 -
What was repaired appears to be doing fine at this time.
Customer Service - 2.0/5.0 -
Took a lot longer than expected which caused me to rent truck coasting ~1400 dollars. 1st more damage than thought had to order more parts 2nd parts came in broken 3rd parts came in wrong 4th Thanksgiving Holidays 5th Parts just not correct and not sure when they will come in. Finally Truck repaired and looked good they took 200 dollars off my part for problems (Nice) But truck is still got a problem with High beam on left side not working and Palmar Toyota said they could not fix so I have to take it to Ford place sometime in Feb. I have to set up appointment. They said ask Ford place to bill Toyota place and they would bill insurance. Not sure if I will have to get another rental truck for 3-4 more weeks of trouble shoot on light. Other than the above was not total problems. Thanks for asking