Toyota West Mobile Collision
In operation 18 years.
You have a choice when it comes to repairing your vehicle, which makes choosing a Toyota Certified Collision Center an easy decision. Our Toyota Certified Technicians are experts in the repair of Toyota vehicles, ensuring your vehicle will be repaired to Toyota factory specifications. And we recommend using Genuine Toyota Parts, designed to meet defined quality, safety and appearance specifications that cannot be replicated on imitation parts. This helps maintain your warranty and protect your investment. It's exactly what you need to get back on the road with confidence. It's this standard of quality that sets us apart. We specialize in Toyota's and Hyundai but accept all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They guarantee their work and take pride in doing it and they make sure they dot their i's and cross their T's before they released it.
Repair Quality - 5.0/5.0 -
Palmer's Collision did an Superior Excellent job
Customer Service - 5.0/5.0 -
I have always been satisfied with Palmer's Collision I have used them everytime when I buy a car from either Palmer's Toyota or Hyundai if I have an accident.If I buy a car anywhere else I send it to another Collision Repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My hood wont stay up now
Customer Service - 5.0/5.0 -
Very nice,but they lost my tag
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bryant was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The scratches on the bumper were not repaired. The bumper is still misaligned after repair. The fog light is still inoperable. And the side mirror now makes a high pitched whistling noise as it it was aftermarket parts not oem.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really good work. Class act customer service very professional. Love this place
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Other than the periodic noise from the exhaust system, my vehicle runs great.
Customer Service - 0.5/5.0 -
I’ve worked in customer care/service ALL of my adult life, and take to heart how customers/patients/family members interactions with me is a helpful/caring/genuine experience. From the beginning, the subtle, yet obvious rudeness of “Bryant Simmons” was experienced. After the repairs of bumper & complete exhaust system, we paid our deductible, and picked up my vehicle on 11/5/21. I begin to hear a quant, periodic noise similar to noise heard from my damaged exhaust system . Of course, I wanted the matter to be checked out. Working around a family member death, and off-work days, I called Mr. Simmons again (after Thanksgiving) to set up bringing my vehicle; he told me to bring vehicle so they can confirm no problems, and I said, “or fix problem”. On 12/2 I took vehicle back to the collision shop, and right away, he insisted that I again explain to him the matter of the noise, so he can drive to hear the noise. I then asked for the mechanic who served/repaired my vehicle, and I will be riding with him;. Mr. Simmons then said I should wait inside, and mechanic would be with me “when he have time”, I asked , does he know I am here?, he said yes. Within 10 mins, “Larry”(?) appeared with Simmons, and asked Larry drive the vehicle to hear the noise duplicate. Simmons got in the back seat;; why, I don’t know. “Larry” , the mechanic, began driving, while asking questions (certain speed of noise?, etc), plus answered my questions of some details about the repairs/replacements done to my exhaust system. Though he drove a distance, he says did not hear the noise. “Simmons” then asked, who services my vehicle?, and I should get them to check out vehicle as a second opinion; my response, service is not due, plus they (shop) are who I should’ve brought vehicle back to if I had concerns about work done. As a paying customer whose “chosen” a business to render service, I should ALWAYS be welcomed with concerns. I more than anyone, would wish to NOT have had my vehicle damaged, in a rental hoping no one hits it, pay deductible in hopes of recoup, hear noise after repair, use off day to hv matter checked out, But this did happen to me, and I want it known that it is not acceptable for a “representative” of a “chosen” business, to make my experience less than satisfied. If I have to bring vehicle back to shop, Mr. Simmons will not “handle” me or my concerns again. By the way, we’ve purchased 4 vehicles from this dealership, so I know what is/what is not great customer care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car was brought in dirty. Surprised that it was super clean when picked up!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I feel like it took longer than it should have. I didn’t expect the vehicle to be detailed, but at the least washed and for them to clean up the mess they made in the interior
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never had a body shop take 4 weeks on a repair
Repair Quality - 4.0/5.0 -
They replaced the fuel insert due to having to take off the bed of the truck. Upon inspection, the brand new insert is cracked
Customer Service - 2.5/5.0 -
Hard to get anyone to answer the phone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Other was great