Tracy Collision, Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job well done

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Tracy collision good shop.would recommend Marshall

Repair Quality - 5.0/5.0 -

Very satisfied with Marshall

Customer Service - 5.0/5.0 -

Marshall friendly and professional

Returned Clean

My Experience - 5.0/5.0 -

Excellent work and customer service

Likely to Recommend - 5.0/5.0 -

Great service

Repair Quality - 5.0/5.0 -

Excellent customer service

Customer Service - 5.0/5.0 -

Excellent customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you so much best collision repair in town

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

I used to say I'd recommend, however after this experience most likely not anymore.

Repair Quality - 0.5/5.0 -

We have used this repair facility before and have been completely satisfied. This time the quality has changed. The attention to detail was poor and we are extremely disappointed in the work we received.

Customer Service - 2.5/5.0 -

We received friendly customer service however they dismissed the detail that should be what they stand by in the shop's reputation.

Returned Clean

Likely to Recommend - 5.0/5.0 -

A trustworthy establishment. I brought my vehicle in under an insurance claim. Unfortunately for me, I have a high deductible, but after all said and done the price I was charged was more than reasonable. Thank you.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

My hood is was not aligned properly. There is a slight gap on the passenger side.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will be recommending this location from here on out to everyone I know and especially the ones who have State Farm Insurance

Repair Quality - 5.0/5.0 -

The quality of service was outstanding. It was a massive repair job but the team handled it flawlessly and brought my car back to perfect condition

Customer Service - 5.0/5.0 -

Customer service and updates I received during the entire process were exceptional. The owner was very professional, Along with the rest of the staff. They made this whole entire process easier I felt comfortable there

Returned Clean

My Experience - 0.0/5.0 -

No, not happy…was notified by text that car was done (2 days early) & to arrange for pickup, which I did & found out that it would not be ready until Tuesday which is an additional 4 days. I was planning to drive the car to Sacramento Intl. on Tuesday early AM. Can you imagine the issues if I had rented a car…I am not pleased & now I wonder about the work being done to my BRAND NEW CAR.

Likely to Recommend - 5.0/5.0 -

Absolutely!!!

Repair Quality - 5.0/5.0 -

Our first day there everyone was pleasant and very helpful and informative!

Customer Service - 5.0/5.0 -

Excellent with regular communication regarding the progress of the repairs being done.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Absolutely yes

Repair Quality - 5.0/5.0 -

Great job the best looks new

Customer Service - 5.0/5.0 -

The staff are great

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks for a great job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Courteous, prompt, Hi-Quality service. Estimate provided. Regular updates received. Used Quality parts/mostly OEM. COMPLETED before estimated completion date. Job well done.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have no words to describe how upset I was when a person backed into the passenger's side of my 2025 Macan T. I brought the car to porsche livermore and immediately Manny was there to look over the vehicle. Sidebar, my husband ordered this car in October so it could be delivered on Valentine’s Day to me, so it holds a very special place in my heart. Year to date of delivery it was hit. The communication from Tracy was amazing, service and work on the car was spectacular ! I can’t get over how well they blended the copper ruby metallic paint ! Highly recommend the team at Tracy Collision ! 🩷

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job!!

My Experience - 5.0/5.0 -

The person explained what was repaired and replaced. Everything was clean and parts were serviced correctly. I will recommend you business to others.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car runs perfectly. The whole process was fast. We received the car back in a reasonable amount of time. Will recommend your service to others.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have told friends and family

Repair Quality - 5.0/5.0 -

Thank you very much for the great work on our truck and listening to me it won’t be taken lightly

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Absolutely! They are AWESOME!!

Repair Quality - 5.0/5.0 -

Th team at Yracy Collision made my situation easy, no stress and such a seamless process during such a stressful situation for my brand new car. They truly are THE BEST!! Thank you Tracy Collision! 100/10 stars

Customer Service - 5.0/5.0 -

Phenomenal!!! So easy to contact, discuss and communication was stellar.

Returned Clean