Tracy Collision, Inc.
In operation 16 years, 10 years at this location.
Over 30 years experience in the Collision Industry. We specialize in all European vehicles- plus, we repair all makes and models. We are the only Mercedes Benz, Porsche, Honda, Acura, Land Rover, Jaguar, Audi, Hyundai, Subaru, Ford Factory Certified Repair Facility in Tracy & surrounding areas. We offer lifetime warranty with all of our repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My customer experience with the team at Tracy Collision was AMAZING!! Israel’s customer service level was the best I’ve ever experienced in any industry.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Israel was helpful and professional during the whole process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
With complete confidence!
Repair Quality - 5.0/5.0 -
Very impressive. Clean, modern facility, producing factory-original repair quality. Our BMW came back looking great, and without any body shop dust or solvent smells. A very positive experience, overall! Most impressed that Armin took a personal interest and accommodated our schedule. The car was in and out in one week. During that time, communication (from Israel) was excellent.. he kept us informed, every step of the way. Just don’t call Keyon on his mobile number... he is a little testy about that. Make sure to use 209-832-2300 and you will be fine. Highly recommended!
Customer Service - 5.0/5.0 -
Israel was on top of things, every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Great service, always speedy. Your guys deserve a raise/bonus. Always there when I need y’all
Customer Service - 5.0/5.0 -
Mario was great always, pay him more
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was in good hands and turned out well & in a timely manner!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Aside from my dead battery, I’m satisfied with the actual work that was done
Repair Quality - 4.5/5.0 -
Car looks great, however after 2 weeks of my car getting repaired , I picked it up and my battery was dead, not exactly sure why, my battery was close to 2 years old, I had to end up replacing it.
Customer Service - 5.0/5.0 -
Mario and the staff I encountered were excellent
Returned Clean
My Experience - 5.0/5.0 -
Mario was great with communicating with me throughout the process, I really appreciated the quick turnaround time to get my car back. My car looks as good as new as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Tracy Collision really did very good job on my car, I was very happy the way it came out!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
As of right now my vehicle is still not complete I am scheduled to take it back to you guys to make the corrections that’s why I’m giving you a seven after all said and done I would consider a 10
Repair Quality - 2.0/5.0 -
We are not fully done with the repair as we took our truck to you guys to work on it is a big truck with a fifth wheel hitch in a Tonnele cover with two compressors in a 5 gallon air tank as we are working with Mario to resolve this problem you’ve also noticed that the bed is not sitting right it might be off a little bit you guys straightened the passenger side with your previous shop I did I did not do it right you guys shamed it and corrected it looks great the work you guys did on the fender well on the driver side looks great also the problem we are having is an alignment issue problem now we are hoping to get a dressed and the tunnel cover to sit right on the bed of the truck as we are working close with you guys to correct this issues I can only hope for the best but we’ll see
Customer Service - 4.5/5.0 -
Our guy who we deal with Mario is a really great guy he has made it easy to talk to and keeps us informed of what’s going on however we presented a truck that is a little bit on the difficult side due to the size of the truck and the aftermarket fifth wheel hitch compressor air tank Tonnele cover that is on the bed of the truck as my son in Mario work together to correct the issues that we are having Mario is a pleasure to work with
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied with the work performed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was professional and timely. I was continually informed about my repairs and when my car would be completed. When we arrived - I signed and my Clem car was waiting for me. It was such an easy process. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very happy with Mario's communication but did not like the inaccuracy of the automated emails about the status of my repair that was far from accurate
Returned Clean
My Experience - 5.0/5.0 -
Awesome job..I highly recommend this shop