Tri State Collision - Catonsville
In operation 29 years.
HONDA and ACURA CERTIFIED, GOLD CLASS trained. We accept all insurances and most makes and models. We employ advanced technology and follow manufacturer repair methods to ensure that your vehicle comes back to you safe and looking like new.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work done beautiful! And our Rep Dan kept of informed at everu turn. And the ladues in the office were very kind! We are really pleased! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I explained to Dan & Caite that I did not appreciate being texted repeatedly that my car would be ready 9/6 & told the same on 9/4, only to learn on 9/6 @ around 3pm -- only b/c I repeatedly called-- that my car would not be ready until 9/10. Dan apologized so there is no need to contact me, but this will be something I consider before using you again.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
They did not match the color correctly, but have promised to fix it.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous, Answered all my questions and concerns. He made be feel good about them doing a good job on my car. Kept me informed about the repairs and its progress. Will recommend them to anyone who needs their car fixed. Was very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I have been a Honda owner for years. Unfortunately owing a vehicle means accidents, whether is your fault or not. Mr.Roy at odonnell collision center has provide excellent customer service for more than one vehicle over the past three years. The staff is very knowledgeable of the repairs needed and are willing to tackle the unexpecting curves my insurance company has tossed at them. Repairs have been made in a timely manner, and if any delay occurs the staff notifies me immediately. over all I enjoy visiting this location knowing that I am a regular customer and knowing the staff by name as well as the staff knowing me makes me feel at home. Thanks O'Donnell Honda Collision Center. -Rondelle Johnson
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very friendly and knowledgeable about repairs and in dealing with insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
overall experience was good but someone called me to come pick up my car and it was not ready hand to wait an additional 45 minutes for the car to get cleaned before I left from the location.