Tri State Collision - Catonsville
In operation 29 years.
HONDA and ACURA CERTIFIED, GOLD CLASS trained. We accept all insurances and most makes and models. We employ advanced technology and follow manufacturer repair methods to ensure that your vehicle comes back to you safe and looking like new.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
There was an issue that someone was supposed to call me back on and never did.
Likely to Recommend - 3.5/5.0 -
The car was well repaired but the inconsistent communication on when the car would be ready is not helpful. I would recommend you in terms of repair quality and friendliness. But if someone needs to be able to plan ahead, then I wouldn’t recommend you.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The staff has been very friendly in all interactions. However, the status updates on repair progress was erratic and inconsistent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
The communication process could have been improved. The texts were good, but phone calls to explain delays in the repair process would have been better.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a very smooth transaction in getting my car fixed. From the insurance co, to the adjuster and to Honda Collision.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Bumper protector was not applied cleanly (there are bubbles).
Customer Service - 4.0/5.0 -
Overall shop was easy to work with and scheduled service promptly. Bumper protector was not applied cleanly (there are bubbles).