Triple Nickel Auto Body & Repair LLC

4.9 (1,375reviews)
99%
555 Main St.,  Wilmington,  MA  01887

In operation 10 years.

Triple Nickel Auto Body is a family-owned and operated business with over 30 years of experience in delivering high quality repairs at a fair price. We specialize in auto body, collision repair, painting and all your automotive service needs, including diagnostic, exhausts, brakes, axels, etc. We also sell and/or install after-market/O.E.M parts, inc. bumpers, fenders, lamps, mirrors, etc. Accepted by all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,375)

Customers say
Overall Customer Satisfaction
Customers consistently praise Triple Nickel Auto Body for exceptional repair quality, with many noting their vehicles looked brand new upon return, often with complimentary interior and exterior cleaning. Communication stands out as a major strength, with frequent email, text, and phone updates keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting repairs completed on or ahead of schedule. A few customers mentioned areas for improvement, including occasional email communication gaps leading to missed updates, unexpected cost estimate increases without clear explanations, and rare instances of delays. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
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"... to finish. The quality of their work is incredible—my car looks like it just came off the showroom floor. You would never know it was damaged. Their attention ..." Read more
"Outstanding. Vehicle was perfect and no evidence of any work done at all."
"... exactly the way I bought it. Triple Nickel delivers and returns my car exactly the way it was bought always in better condition than when I bring it to them. They are neat, clean, ..." Read more
"Absolutely brilliant service. Professional and helpful. Kept me updated with the progress of my car. Very ..." Read more
"... with awesome employees. Cant praise them enough! The work they do is spectacular." Read more
"Extremely nice and attentive staff. Got my car done in a timely manner and was able to pick it up a day early! Highly recommend"
"... repaired and be without it for a while. They are excellent at getting your vehicle back to you in a timely manner. I brought my vehicle here three times and each time ..." Read more
"Car was ready early!"
"... Reasonable estimate, reasonable lead time to start and they got the job done in a week. Will recommend to others." Read more
"Professional service, impeccable work, and quick turn around."
"... What stood out the most was their communication. I received frequent updates throughout the entire process, so I was never left wondering about the status of ..." Read more
"Triple nickel is an amazing repair shop!! They communicate very frequently always keeping you updated on the status of your vehicle repair. Their customer ..." Read more
"I would highly recommend Triple Nickel to anyone Their communication was so impressive as well as the quality of work and professionalism. Hopefully I won't need ..." Read more
"Although the updates came in regularly, no explanations were given as to why the costs kept going up. Yes, the insurance company paid for those increases, ..." Read more
"Their texting system is great, I always know the status of the work and when the car will be ready."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was pleasant and helpful. My car was ready ahead of schedule. I had no idea that my car would be detailed., inside and outside. Thank you for the excellent service.

Likely to Recommend

I would recommend your establishment to anyone

Repair Quality

I took the survey already I believe

Customer Service

Everyone was extremely helpful. My car was repaired ahead of time and I was impressed that the car was clean inside and out.

My Experience

Everyone was so friendly and knowledgeable . It was completed quicker than I expected and the car looks great! I really appreciate everyone at Triple Nickel and thank you guys!!

Likely to Recommend

Repair Quality

Customer Service

Great job I was impressed that you detailed the inside as well. I would definitely recommend you to friends and family.

Likely to Recommend

We've had work done here before and are very pleased. Lee is great

Repair Quality

Looks great. No problems

Customer Service

Looks great. No problems

Returned Clean

My Experience

I really appreciate it how easy you all were was to work with — every person I talk to was amazing and incredibly helpful. Could not have been happier with the work you did!

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Nothing negative to say.

Repair Quality

I looked up what people had to say about triple nickel it was all positive. Even though they were not on the recommended list of body shops from the insurance co. It was a good decision. They took care of the rental car through the whole process, provided updates, and were able to upgrade some parts. Business was neat and organized. Car looks great and would highly recommend. Great job.

Customer Service

Would highly recommend.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you guys for cleaning the wheels, tires, interior, and anything I didn’t notice. It was a very nice surprise!

My Experience

Always a thorough job that I can have confidence in.

My Experience

The service was wonderful and great work

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best prices around and even delivered my vehicle back to me!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

This is my second car Triple Nickel has fixed. Work is A+ and was kept informed the whole process. Added bonus the car was spotless when picked up.

Likely to Recommend

Repair Quality

Customer Service

Had 2 car fixed at Triple Nickel. Work was A+, car returned clean, and great communication from start to finish. These guys are good.

My Experience

Triple nickel is an amazing repair shop!! They communicate very frequently always keeping you updated on the status of your vehicle repair. Their customer service and front desk staff is super friendly and helpful. Though you're going through the stress of having to get your vehicle repaired and be without it for a while. They are excellent at getting your vehicle back to you in a timely manner. I brought my vehicle here three times and each time I was able to get my vehicle repaired in excellent condition and back to me in less than 2 weeks. This is the only shop I'll take my vehicles to for repairs.

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Customer Service

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The quality, timeliness and personal experience sets them far above anyone else

Repair Quality

Incredible job all around

Customer Service

The communication was great and the compassion and understanding they showed made a big difference

Returned Clean

My Experience

Triple Nickel has fixed my car more than once. They go above and beyond. They keep you informed of what part of the process your vehicle is at without being asked. I’m very particular and hard to please when it comes to a vehicle not being exactly the way I bought it. Triple Nickel delivers and returns my car exactly the way it was bought always in better condition than when I bring it to them. They are neat, clean, and organized. I recommend them to everyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean