Tripp's Collision - Jackson Cr#99
In operation 38 years.
With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Took way too long to finish the repair, but the car looks good.
Customer Service - 4.0/5.0 -
He was super nice. I received updates twice a week and then an extra update to say there was a delay.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a very good job on my truck and finished ahead of schedule. Logan was always in contact with me to let me know how the job was going. I do recommend them if your looking for a good collision shop
Customer Service - 5.0/5.0 -
Logan was always in contact with me
Likely to Recommend - 4.5/5.0 -
Several slip ups
Repair Quality - 4.5/5.0 -
I foud
Customer Service - 4.5/5.0 -
Van returned with electric doors tuened off. Found a chrome strip in back of van from front bumper You had the van for over a week with adhesive available you could attached it or tooed me about it!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
While at first AJ was great at communicating any updates, over time we never heard from him when he said he was going to contact me. I would have to call multiple times a week to get any updates on my repairs and when my vehicle would be done. Which was pushed back more than 3 times. Everyone else at Tripps was wonderful to work with.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The car repair itself was done beautifully, the communication between the adjuster and myself was awful. I would have to call AJ multiple times a week to get any kind of updates on my repairs. He would say he would call me back and then I would never hear from him until i reached out again. The date being pushed back is not the issue, it was the lack of communication on why it kept getting pushed back.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are beyond happy with the work Tripp’s did. Went above and beyond for us. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Good work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Because I was lied too
Repair Quality - 0.5/5.0 -
I was sent an email saying my vehicle was all taken apart and everything going as planned. I stopped in 3 days later and my vehicle hadn't been moved from where I parked it 3 days before. When your lied to right from start it's not a very comforting knowing they are working for you and you expect honesty. I would like to think that's not common practice but once your lied to it's hard to believe anything. I paid 100 dollars for rental car when I could have been driving mine them 3 days you said you were working on it. I asked about not bringing vehicle in until ready and was told they needed it that long. Well after my visit they got it done in 2 days. So now I wonder what corners were cut to get it done so quick. I think I should be reimbursed for the three days of rental I didn't need. I have yet to leave remarks on your website, I will leave remarks after your response to this depending on how you handle this. I sure hope this isn't a common practice of your company. Larry
Customer Service - 0.5/5.0 -
I was sent an email saying my vehicle was all taken apart and everything going as planned. I stopped in 3 days later and my vehicle hadn't been moved from where I parked it 3 days before. When your lied to right from start it's not a very comforting knowing they are working for you and you expect honesty. I would like to think that's not common practice but once your lied to it's hard to believe anything. I paid 100 dollars for rental car when I could have been driving mine them 3 days you said you were working on it. I asked about not bringing vehicle in until ready and was told they needed it that long. Well after my visit they got it done in 2 days. So now I wonder what corners were cut to get it done so quick. I think I should be reimbursed for the three days of rental I didn't need. I have yet to leave remarks on your website, I will leave remarks after your response to this depending on how you handle this. I sure hope this isn't a common practice of your company. Larry
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work looks great. Thank you again.