Tripp's Collision - Jackson Cr#99
In operation 38 years.
With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The customer service was exceptional, but I am not "completely" satisfied with the repair work. My concerns are minor so I trust they can be easily addressed.
Likely to Recommend - 5.0/5.0 -
You guys earned a new customer. I will tell others about you.
Repair Quality - 4.5/5.0 -
The customer service was exceptional, but I experienced a slight problem with the repair. However, arrangements are being made to rectify the situation.
Customer Service - 5.0/5.0 -
Exceptional Customer Service.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Returned the vehicle to me with visual damage still on vehicle, poor communication, horrible service to get the remaining damage made right
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was not my first experience with Tripps but it was as good as in the past. I have recommended Tripps to many others & they were definitely impressed as well. Thank you for timely well done service!
Likely to Recommend - 4.5/5.0 -
The communication issues and the day I picked up the car prevented me from giving it a 10 but it still looks great and the staff was nice.
Repair Quality - 5.0/5.0 -
Everything looks brand new.
Customer Service - 4.0/5.0 -
They were nice. Not the best communication. I was unaware that there needed to be a supplemental fix after progressive came out. I'm not sure 100% what happened but I was led to believe things were close to wrapping up and then received word that the bumper needed to be replaced and they needed to extend the time out to finish the job.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Well they left my car dirty inside and there is a were they fixed it and they ruined my license plate cover, and did not tell me.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
I was not notified about a piece missing from my license plate cover on my own. I had to take it back in because there was a pit in the paint on the gas cap and they never called me to ask if I would like the other side pin stripe done so I take it and have that done and that’s OK. And u still can see the pit in the paint.
Customer Service - 4.0/5.0 -
The front people were good.
My Experience - 5.0/5.0 -
Work finished sonner than expected. Was kept well informed Polite, helpful staff Work done well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Everyone friendly and immediately started on truck👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
quality workmanship
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Was not kept informed on status and extended time needed for repairs.
Returned Clean
My Experience - 5.0/5.0 -
Very easy to work with Tripps. Great communication, timely and excellent work!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only complaint is we were not notified at drop off that Tripps no longer honors the deductible incentive. Otherwise great work like always.
Customer Service - 4.5/5.0 -
Only complaint is we were not notified at drop off that Tripps no longer honors the deductible incentive. Otherwise great work like always.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional Staff
Customer Service - 5.0/5.0 -
Professional Staff
Returned Clean
My Experience - 5.0/5.0 -
Very professional employees- everyone very knowledgeable and friendly. Our car looked great- was very happy to get it back.