Tripp's Collision - Jackson Cr#99
In operation 38 years.
With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship and on time as promised
Customer Service - 5.0/5.0 -
Courteous and well informed as to the process
Likely to Recommend - 5.0/5.0 -
If you have to have your car repaired. This is about the nicest experience you could have. Good people , good business.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the communication about the process of fixing my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Overall my experience was great. I appreciated how friendly everyone was and the communication I received along the way updating me about progress. My only 'complaint' is that completion was delayed 2 days past the scheduled date for completion do to scheduling with the glass company. It was a minor convenience being 2 extra rental days.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All staff was attentive and quick to respond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs still look great and seem to be holding up! Greatly appreciated the communication along the process. Even more appreciated the preparation prior to the appointment that everything was lined up and ready to go! Excellent communication and service!
Customer Service - 5.0/5.0 -
Excellent customer service and communication through the whole process as well as prior to making the appointment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied. You guys did a fabulous job from the office people to the repair people. Thanks for a job well done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We’re recommending all of my friends and family
Repair Quality - 5.0/5.0 -
Tripp’s is very professional. The staff are very respectful and genuine. I would recommend tripps to all my friends and family. Thank you Tripp’s
Customer Service - 5.0/5.0 -
Best servers ever
Returned Clean
My Experience - 5.0/5.0 -
We have no complaints. Repair cost, completion time frame, payment options - all explained to our satisfaction with kindness and empathy to our situation. We would definitely recommend Tripp’s to family and friends. Great people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did this once already but will gladly to it again. From beginning to the end, it was a great experience. Front desk were so understanding and helpful. We will definitely recommend Tripp’s to friends and family.
Customer Service - 5.0/5.0 -
This is the third time I have completed this survey. The experience at Tripp’s was truly amazing. Front desk were great people - courteous and understanding. Will definitely recommend Tripp’s to family and friends
Returned Clean
My Experience - 5.0/5.0 -
I was extremely impressed and happy with the work that was done to my car. Everyone was super helpful and answered all of the questions I asked. I will definitely be recommending them to everyone I know!
Likely to Recommend - 4.0/5.0 -
The repairs look very nice. Thank you
Repair Quality - 4.0/5.0 -
Good work
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tripps did excellent repair work. They kept me update on the work was being done. My car is now beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a remarkable job, plus I got my car back sooner than expected. Thumbs up
Likely to Recommend - 5.0/5.0 -
I have already recommend Tripps to another.
Repair Quality - 5.0/5.0 -
Tripps did a wonderful job. Plus they kept me informed along the way.
Customer Service - 5.0/5.0 -
Tripps kept me informed on the progress of my car. And they completed the job early.
Returned Clean
My Experience - 5.0/5.0 -
Only thing is they forgot to put the skid plate back on the bottom of car. So, I called back and they will put it on tomorrow Friday 6/12
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim did a great job helping get the car done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. Prompt, price was good since I was paying out of pocket. I would definitely recommend Tripps!