Tripp's Collision - Jackson Cr#99

4.5 (769reviews)
92%
2999 W Michigan Ave,  Jackson,  MI  49202

In operation 38 years.

With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (769)

My Experience

Completely satisfied with the results would recommend Tripp’s to others

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

We are so very happy that Tripp’s demonstrates such high integrity through their commitment of standing behind their workmanship. Thank you Tripp’s

Customer Service

Responsive and very courteous

Returned Clean

My Experience

From start to finish i was kept informed with all that was going on. The service was excellent as was the total repairs

Likely to Recommend

Repair Quality

I was well pleased with the service and the repair. Looking at the area where it was damaged you can't even tell.

Customer Service

From start all the service was excellent

Returned Clean

Likely to Recommend

I'll spread the word.

Customer Service

Returned Clean

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Repair Quality

Very professional

Customer Service

Returned Clean

My Experience

I can’t thank Tripps enough for going above and beyond with my seriously damaged truck. I asked them if they could perform a miracle to get it done before the original deadline and they were sympathetic to my situation and got the truck fixed in time. Thank you so very much.

Likely to Recommend

Already have recommended people to come to Tripps. They are the best

Repair Quality

Went above and beyond getting my truck back to me in a timely manner. It was my insurance co that kept delaying things and making it difficult, but Tripps was fantastic. Can’t thank them enough.

Customer Service

Excellence for sure

Returned Clean

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Repair Quality

Customer Service

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My Experience

They did a fantastic job

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Repair Quality

You guys did a fantastic job on my car

Customer Service

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Customer Service

Returned Clean

My Experience

Just beyond brilliant service . Very polite and very genuine. Great follow ups . I would hands down recommend Tripps for any collision services . Thank You team !

My Experience

You did a great job as always,and got our car back earlier than scheduled .

Likely to Recommend

Repair Quality

You did a great job on our car

Customer Service

Likely to Recommend

Repair Quality

They touched up stone chips, they used black on a blue finish. I had to point it out to Tom, he had it fixed. But wouldn't you think that some one would have looked the finish over when the job was done?

Customer Service

N/A didn't deal with anybody from the repair shop.

My Experience

Likely to Recommend

I would recommend you to anyone looking for vehicle repairs

Repair Quality

My car came out great. The work was done in great time

Customer Service

Returned Clean

Likely to Recommend

Everyone I dealt with was very professional, friendly, and helpful.

Repair Quality

Customer Service

Shelby V. , the front desk employees, and the repair person I met was great.

Returned Clean

Likely to Recommend

Repair Quality

Should have never said it was ready...Quick to take my deductible before showing me the work....was not satisfied....so had to come back 2 days later for them to fix their mistake

Customer Service

Dissatisfied

Returned Clean

Likely to Recommend

Repair Quality

I was completely satisfied from start to finish. The communication was 2nd to none.

Customer Service

The personnel was professional and friendly.

Likely to Recommend

Repair Quality

Not happy with the lack of communication regarding not fixing my windshield, was never told it wasn’t going to be fixed til I asked when paying for everything. It was blamed on the adjuster. Also don’t like the text system stating car is expected to be done “ this date” then minutes before the day is up you realize you have the wrong parts. Tom did work hard to expedite things. But was still frustrating when paying for rental and trying to plan things.

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Returned Clean

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