Tripp's Collision - Jackson Cr#99
In operation 38 years.
With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Everything looks great except there is something in the paint on hood.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend TRIPPS! They staff was very helpful and after we picked up my wife's car we noticed something in the paint. We called TRIPPS and they did to bring it back and they fixed it in less than an hour. Thank TRIPPS, outstanding service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kent and Angie are great at the front desk and Tom cannot say enough how great he is Sincerely, Mikie
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both the front desk are great and Tom also did a great job showing me the final product and went into great detail on what was done... Godspeed and thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient. Mirror came out great and paint matches great can’t tell it has been repaired. Everyone was very kind and professional they were very helpful. Only issue I had was getting someone to call me back after talking with them. I was always the one to call back to get my answer. But I also know they were busy so that could be another reason. All in all had a great experience
Customer Service - 4.5/5.0 -
See first question comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Such a polite, hospitable, helpful staff all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick service and great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This is the 3rd time I've had my car repaired at Tripp's, they always do a great job at getting the started and updating through the halfway point, then when it comes down to the fit at finish they always fumble with communication and the final touches! I have had to return my car multiple times and fight with them to get the job done right and to my satisfaction! There has always been a issue with the car not returning in pre- accident condition!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Always seems to be a issue they can't repair. Had my car repaired there 3 times now and have never got it back it "pre- accident" condition.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The body line on the upper part of the grill doesn’t line up properly
My Experience - 5.0/5.0 -
Very satisfied with the whole experience. Done quickly and sent updates almost Dailey.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very satisfied. Good communication and the car was repaired in a timely manner. They took care of all the insurance estimates and photos.
Customer Service - 4.0/5.0 -
It started out a bit rough when the man who answered the phone.had all the wrong information but things improved after that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely the best to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done great. Interior was so clean when we picked it up. Wasn't expecting that. Good people to work with. They are definitely looking out for the customer.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I do NOT like that a personal, quality business is now in the hands of distant corporate control. These stupid, canned surveys cannot replace the direct, personal interaction and attention of a quality staff. Based on past service I would recommend Tripp’s Collision (10). But the future is TBD.