Tripp's Collision - Jackson Cr#99

4.5 (771reviews)
92%
2999 W Michigan Ave,  Jackson,  MI  49202

In operation 38 years.

With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (771)

Likely to Recommend

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Customer Service

Returned Clean

My Experience

The turn around time for the scheduled repair was faster than expected. Tripp's was very responsive to all of my concerns throughout the process. The finished work exceeded my expectations. 5⭐️ Would highly recommend to anyone.

Likely to Recommend

I can respond after the work has been completed. So far yes I would recommend Tripps Collision.

Repair Quality

So far, Tripps has been fantastic. The repairs on car have not been fully repaired yet. This is not due to Tripps Collision- a vital part for the repair was delivered damaged. We are waiting for a new part to complete the repairs.

Customer Service

Excellent communications and repair updates.

Returned Clean

My Experience

Horrible experience. I will be letting friends and family know about how I got scammed. You guys had my vehicle for nearly 2 months. Horrible commmunication and employees getting hired and fired mid job. Wrong parts ordered and many deadlines were told but not met. My truck was involved in ann accident and your employee told my insurance it was not caused by an accident.

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Customer Service

Returned Clean

My Experience

Everything went well, car was completed as quoted and no surprises!

My Experience

I was very happy with the shop they kept me informed through the whole process and the repairs done looked great afterwards

Likely to Recommend

Repair Quality

Excellent service and great work done on my vehicle

Customer Service

Great people always kept me in formed and did great work on my car

Returned Clean

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Repair Quality

Customer Service

Good job!

Returned Clean

Likely to Recommend

They weren’t necessarily bad, just questionable.

Repair Quality

The first shop I took it to said it could be bumped out. The second shop decided to replace the quarter panel and kept the car for over a month. First guy might’ve been wrong, but hard to say. Even with the extra work, it seems like it took too long. I had to pay out-of-pocket for my rental when it got over 30 days.

Customer Service

My Experience

The technician that worked on my vehicle did a beautiful job with the repair. This was not an insurance claim, and Tripps worked with me to keep the cost down, which I appreciate.

My Experience

Did a wonderful job on the repairs ,the service and updates just amazing.

Likely to Recommend

Repair Quality

Flawless, happy with every aspect.

Customer Service

10+ very helpful

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Our car repair was completed in half the time as promised and it was perfect. Tripp’s kept us updated during the whole process and the car was returned beautifully cleaned both inside and out. We highly recommend Tripp’s in Jackson! Thank you!

Likely to Recommend

I would highly recommend Tripp’s Collision in Jackson!

Repair Quality

We were very happy with our recent experience with Tripp’s Collision in Jackson. They finished the repair much faster than expected and returned the car cleaned, both inside and out. We would highly recommend! Thank you!

Customer Service

Very friendly and they kept us updated by text almost daily.

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Absolutely I would recommend tripps auto

Repair Quality

Customer Service

I absolutely love the work they do

Returned Clean

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Repair Quality

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I have always told every one how good tripps are, wouldn't go anywhere else

Repair Quality

Customer Service

I've been using Tripps for all my auto needs, never had a problem Great work

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Expected help with deductible