Tripp's Collision - Jackson Cr#99

4.5 (771reviews)
92%
2999 W Michigan Ave,  Jackson,  MI  49202

In operation 38 years.

With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (771)

Likely to Recommend

Repair Quality

Excellent job. Looks brand new.

Customer Service

Excellent Communication. Very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service, they completed my car ahead of schedule. They always kept me current on time frames.

Likely to Recommend

No doubt, Trip's Collision is the best.

Repair Quality

Trip's Collision employees are the best at their work. I recommend them to anyone.

Customer Service

My car looks great. Your employees are outstanding.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Logan, the estimator was very helpful and patient. The cleanliness of the waiting room and the entry way left a lot to be desired. It did not reflect the appearance of when I visited Tripps in the past. It was the same way 2 Days Later. Not a good first impression.

Returned Clean

My Experience

Was supposed to be done by 4/06/26. Had a run around on replacement of my windshield and nobody even contacted me about it. Updates I got said everything was on schedule and didn't hear anything the day it was supposed to be done. I had to call to find out they where still waiting on parts so how is the update right? It wasn't. I finally get to pick up my Ram my gas tank is empty and the belt or something is squealing. As I'm driving home my brakes don't feel right. Like not wanting to stop and soft or air in the break lines.

Likely to Recommend

Repair Quality

Great service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Efficient and well organized

Customer Service

Great people to work with.

Likely to Recommend

Repair Quality

Professional... Period... Always on top... the only Place I will take my car when body work is needed... five stars all the way around...

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Loved everything they did, they handled themselves professionally and do repairs quickly.

Customer Service

Returned Clean

My Experience

Car looks fantastic and it was back before the expected date. Always trust Tripps to take care of my cars!

Likely to Recommend

Would be a 10 but y'all got rid of the deductible pay you used to have. That was what had me recommending yall to everyone.

Repair Quality

Infotainment system has been acting up since I got my car back and the lane departure system has been noticeably aggressive.

Customer Service

My Experience

Not completely this time we’re missing the front pieces that go on the grill that’s a ram thinking. Everything else is done though other than that another beautiful job.

Likely to Recommend

I always tell people tripps we’ll do a great job

Repair Quality

You forgot the ram letters in the front of the grill

Customer Service

Very good

Returned Clean

My Experience

None at thus time... Than you A J.

My Experience

My Experience

I couldn’t be more pleased with Tripp’s Collision! Their customer service and workmanship are top notch!

Likely to Recommend

Repair Quality

Customer Service

Friendly, professional

Returned Clean

My Experience

Great communication from the team and great results.

My Experience

Seems like it took a while for repair if we didn’t have rental it would have been hard. But are happy it’s done and looks good.

Likely to Recommend

Repair Quality

Not happy with them at all

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean