Tripp's Collision - Jackson Cr#99

4.5 (771reviews)
92%
2999 W Michigan Ave,  Jackson,  MI  49202

In operation 38 years.

With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (771)

My Experience

Thank you for adjusting your time so many times so that I could get the rental car that I wanted. The car looks like brand new and I appreciate so much what you did and how flexible you were.

My Experience

Very nicely done!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Angela was always brief and somewhat unfriendly.

Repair Quality

Great, quick repair! Ensured safety mechanisms were properly repaired.

Customer Service

Quick repair.

Returned Clean

My Experience

A couple things on my truck aren’t right I will be bringing it back in to get looked at.

My Experience

I asked if you could have it completed a day earlier and you made it happen. Thank you. The repairs make it look brand new. Excellent work!

Likely to Recommend

Repair Quality

Thank you! You went over and beyond all our expectations.

Customer Service

AJ is great!

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Repair Quality

Customer Service

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Repair Quality

The staff at Tripps are all so nice and the service was fast and efficient. They even had my vehicle repaired for days sooner than what they predicted. Overall a really great experience!

Customer Service

Returned Clean

My Experience

Thanks again!

My Experience

Likely to Recommend

Repair Quality

My experience was a good one and the work was performed in a timely manner

Customer Service

Great experience

Returned Clean

Likely to Recommend

Again would be a 20 if the deductible or rental car promo was still in place

Repair Quality

Repairs were done exceptionally. The communication was excellent with texts telling me of the status and updates when needed. I would've been 10 but didn't find out until the day of pick up that Tripp's no longer does the deductible or rental car promotion that always had me going to ypu no questions asked.

Customer Service

Great communication and friendly service

My Experience

I’m still waiting for the insurance company to give you the authorization to fix the camera. 3 weeks is too long.

My Experience

Likely to Recommend

Repair Quality

I am happy with the repairs that were made to my car but I requested a couple of other repairs that were not covered by insurance but I was willing to pay for myself that were ignored and no reason given. Disappointing 😞

Customer Service

Returned Clean

My Experience

We took the car to Tripps as we have done in the past for two reasons: They did good work and we didn't have to pay the 500.00 deductible in the past. They still do good work. But we may not choose them in the future without the added benefit.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

They do an excellent job!

Repair Quality

Customer Service

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Repair Quality

Customer Service

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would recommend

Repair Quality

still have problems with wheel rubbing. never had that before accident. started the rubbing noise after accident and was never fixed. rubbing still present.

Customer Service

worked hard to get part

My Experience

great service, . Keeping you Informed on Your vehicle .nice people and good Detail on your vehicle at pickup . great work !!

Likely to Recommend

Repair Quality

great company.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean