Tripp's Collision - Lansing Cr#100
In operation 38 years, 6 years at this location.
With three locations in South Central Michigan, Tripp's Collision has proudly served our communities with expert auto collision repair services since 1988. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in East Lansing, Lansing, and Jackson. At Tripp's Collision, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly service. Correct parts and installed correctly,
Customer Service - 5.0/5.0 -
Everyone at this shop was friendly and knew their job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the service and treatment I received when having minor body work done on my car. The staff is friendly, competent and very respectful, and the price charged seemed very fair. If my car needs work done in the future, (which I hope not to), I would happily be a repeat customer.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far it looks good this time.and it was done in a timely fashion.
My Experience - 5.0/5.0 -
Always top notch service and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very easy to work with and very friendly people!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good paint work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks great
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My battery cable was not tighten down and truck was dead after work. Upon inspection/trying to jump it the terminal came right off. Luckily I was some place where I had tools in order to put the terminal on properly. Other than that I'm happy with the with the work done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Sorry. It's lost my recommendation.
Repair Quality - 4.0/5.0 -
Replacement parts are fine. Paint job looks good. Parts alignment looks ok. I'm not sure they got some of the nitty gritty details right but time will tell
Customer Service - 2.0/5.0 -
The staff were friendly and respectful but I felt like they lost the Tripp's mission of customer care. For example when I arrived I was greeted ok but had to ask several times for someone to come look over the vehicle with me. Tripp's team meet me in the parking lot. This new team has to be dragged away from their desk. When I went to pick up my car I was told to pay the $500 deductable. I absolutely knew I didn't owe anything. Instead staff made me call insurance and the liaison to prove I was right only to find out the information was in the notes the computer in the office. I also had to ask several times to get someone to do a walk around with me after repairs. I didn't like this sense on The Customer is Always Wrong. Absolutely not how the Tripp family did business
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great! Thank you so much for all your help!
Likely to Recommend - 5.0/5.0 -
The best!
Repair Quality - 5.0/5.0 -
Absolutely wonderful
Customer Service - 5.0/5.0 -
Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
So far everything seems fine
Customer Service - 0.5/5.0 -
Communication rarely happened and when it did the information wasn't correct or consistent. I was told I'd be contacted on Tuesday/ Thursdays. No contact was made. I was told I would receive text updates. I received no updates until being asked to submit a review.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I dealt with was very friendly and extremely helpful. I will absolutely use Tripp’s again should the need arise. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh came out to the car, gave it a look, was kind, supportive, professional, and kept his word on the price he quoted. The damages were fixed up in a couple hours and you can't even find spot where the problem was. I'm extremely satisfied with the service from the people at Tripp's and have already begun singing the praises to friends and family. Thanks again, Don
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'm telling everyone!
Repair Quality - 5.0/5.0 -
Everything went way smoother than I expected!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick quality turn around