Troys Best Auto Body Shop Inc

4.9 (209reviews)
96%
3102 7th Avenue,  Troy,  NY  12180

In operation 33 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (209)

My Experience

The car looks brand new, interior looks great, I really appreciate everything that you’ve done, thank you for going above and beyond.

Likely to Recommend

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Customer Service

My Experience

The service was wonderful

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Repair Quality

Great service

Customer Service

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Great job

Customer Service

My Experience

Thank you for the hard work at putting me back together

Likely to Recommend

They are great guys.

Repair Quality

Customer Service

The shop experience was great

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Repair Quality

Very professional service

Customer Service

Very pleasant experience

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My Experience

I have absolutely nothing bad to say about the company. They really did a phenomenal job with repairing my car. Truly they went above and beyond with my car will recommend and they have a new trusted customer for any maintenance matters with my car.

My Experience

AMAZING in every way! First, let me start off by saying it was impossible to find the body shop that works on Sunroofs, but they do it! When I first dropped My car off I was told it would probably take about two weeks. They made the whole starting process super easy. Tito reached out to enterprise for me and enterprise came and picked me up. I had questions throughout the time and they always answered with respect, even though I probably was annoying. Why I expected to have it in the shop for two weeks the technicians Andrew, Jay, and Khach had it done in 6 days! They were amazing! Another thing that was different from any other place, I’ve dealt with all I had to do was give them the key to my rental car! I didn’t have to worry about finding a ride from enterprise back to the body shop to get my car back. All I had to do was pick up my car give them the keys and leave. Thank you so much for making my baby back on the road and healthy ❤️. I also was told by my insurance because they are an ARX shop when they fix Sunroof problems anything that goes wrong with my sunroof except for cleaning out the edges which only happens if I leave my car under trees is 100% guaranteed to be fixed by them for free while I own the car so I have nothing to worry about with my Sunroof

Likely to Recommend

Repair Quality

AMAZING in every way! First, let me start off by saying it was impossible to find the body shop that works on Sunroofs, but they do it! When I first dropped My car off I was told it would probably take about two weeks. They made the whole starting process super easy. Tito reached out to enterprise for me and enterprise came and picked me up. I had questions throughout the time and they always answered with respect, even though I probably was annoying. Why I expected to have it in the shop for two weeks the technicians Andrew, Jay, and Khach had it done in 6 days! They were amazing! Another thing that was different from any other place, I’ve dealt with all I had to do was give them the key to my rental car! I didn’t have to worry about finding a ride from enterprise back to the body shop to get my car back. All I had to do was pick up my car give them the keys and leave. Thank you so much for making my baby back on the road and healthy ❤️. I also was told by my insurance because they are an ARX shop when they fix Sunroof problems anything that goes wrong with my sunroof except for cleaning out the edges which only happens if I leave my car under trees is 100% guaranteed to be fixed by them for free while I own the car so I have nothing to worry about with my Sunroof

Customer Service

AMAZING in every way! First, let me start off by saying it was impossible to find the body shop that works on Sunroofs, but they do it! When I first dropped My car off I was told it would probably take about two weeks. They made the whole starting process super easy. Tito reached out to enterprise for me and enterprise came and picked me up. I had questions throughout the time and they always answered with respect, even though I probably was annoying. Why I expected to have it in the shop for two weeks the technicians Andrew, Jay, and Khach had it done in 6 days! They were amazing! Another thing that was different from any other place, I’ve dealt with all I had to do was give them the key to my rental car! I didn’t have to worry about finding a ride from enterprise back to the body shop to get my car back. All I had to do was pick up my car give them the keys and leave. Thank you so much for making my baby back on the road and healthy ❤️. I also was told by my insurance because they are an ARX shop when they fix Sunroof problems anything that goes wrong with my sunroof except for cleaning out the edges which only happens if I leave my car under trees is 100% guaranteed to be fixed by them for free while I own the car so I have nothing to worry about with my Sunroof

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Repair Quality

Customer Service

My Experience

Quality work,very happy with their service

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Have already recommended

Repair Quality

Great hob!would definitely recommend for future repairs!

Customer Service

Professionals!

My Experience

Likely to Recommend

Repair Quality

Good text message updates, car repairs look great, no problems.

Customer Service

Very good.

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Repair Quality

Excellent customer service; they keep you informed every step of the way. Very professional. I highly recommend them.

Customer Service

My Experience

Did a great Job on vehicle

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Customer Service

My Experience

You all were great, car looks like it never happened, thank you.

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I highly recommend this shop to my friends and anyone looking for honest service and high-quality repairs

Repair Quality

I had an excellent experience with Troy’s Best Auto Body Shop. The repair work was done perfectly, and my car looks as good as new. The attention to detail and quality of work really stood out, and the entire process was smooth and hassle-free. Khach was extremely humble, professional, and genuinely cared about customer satisfaction. He went above and beyond and even offered my next oil change on them, which was a very kind gesture. I highly recommend this shop to anyone looking for honest service and high-quality repairs. ⭐️🌟⭐️🌟⭐️ Five Star Service

Customer Service

Excellent ⭐️

My Experience

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My Experience

Kach and team has been super helpful, responsive and fast throughout the process. They took time to help us go thru the paperwork, inspection, repairs and gave timely and proactive updates along the process. They delivered the car on time, and cleaned it as well! Big shout-out to the entire shop and team!

Likely to Recommend

Repair Quality

Very good services from Kach and team. They were honest, genuine and super competent. They also kept us updated in each step of the process. And they were very efficient and fast!

Customer Service