Tualatin Auto Body, Inc.

4.5 (413reviews)
100%
19705 SW Teton Ave,  Tualatin,  OR  97062

Our emphasis on excellence is also evident in our sponsorship and support by our service in our communities. We look forward to working with you and showing you a level of service and professionalism that you will appreciate.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Volkswagen

Reviews (413)

Likely to Recommend

Repair Quality

Everything looks shiny and new

Customer Service

Everyone was pleasant and professional and informative

Returned Clean

Likely to Recommend

Repair Quality

Tualatin Auto Body was so nice and organized, they made the annoyance of having to get my car fixed after someone hitting me bearable. We will continue to go here for all of our auto needs.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Excellent work!!!

Customer Service

Returned Clean

Likely to Recommend

Would be a 10 with improved follow up calls in a timely and promised manner.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs are 1st class and the cars was delivered spotless. Thank you.

Customer Service

I took the car into your shop the day after the accident and the Insurance company approved the repairs the next day in 10/24. I didn’t hear from the repair shop until January to set up repairs. I called the shop during the delay, but never was updated. To me the impression was that I wasn’t very important to the shop.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

It would be nice to have a customer drop off option for someone bringing in their auto if they don't have a ride

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Likely to Recommend

Repair Quality

Overall an extremely high level of quality: in customer service, timeliness of repair, quality of workmanship. This was our 3rd vehicle in for repair and have never received anything less. Easily and fully recommend to others

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very well done and very clean.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Overall, a great experience, and they under promised an over delivered!

Customer Service

Returned Clean

Likely to Recommend

Only recommend for paint work until I hear what went wrong in verifying my tailgate worked properly

Repair Quality

The paint work for the repair is very good. Mechanical work was a fail. I was informed it was ready for pickup on Thursday, but the tailgate was mounted with all edge gap on the drivers side and none on the passenger. The passenger side rubbed against the passenger tail light when the tailgate was dropped and opening like a door (2 way tailgate) would have damaged the passenger taillight. Shannon (service rep) apologized, kept the Ridgeline and had mechanical adjust the tailgate the next morning. When I inspected and picked it up Friday, I asked Shannon how it was provided as ready the day before and who inspected the work. He replied it was not his area. Summary, paint work good but faith that mechanical work is was damaged. I would appreciate explanation how mechanical work is checked and how this could have happened.

Customer Service

Shannon was polite and apologized over the mechanical issue I discovered, but did not contact me to let me know the repair time had gone from a week estimate to more than 2 weeks. His response to my question as to how the mechanical error was missed was also not received well (previous comment).

Returned Clean

Likely to Recommend

Repair Quality

In appreciation for a job well done in the time designated! In appreciation for the special clean-up done on the entire car! I have only good things to say. From the first time I stepped into the office, there was kindness and integrity shown. Enjoyed Crystal at the front desk ... a relational gal exuding a professional and loving demeanor.

Customer Service

Fabulous!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I would absolutely recommend you for the work, but the time factor is huge- people can’t be without their car.

Repair Quality

Customer Service

Wanted more updates

Returned Clean

Likely to Recommend

This is the 3rd time I have used your services and very satisfied in your quality of workmanship

Repair Quality

At times, status communication was not timely. I went to see my vehicle at one point and drivers window was down and was very dusty inside, I asked Oscar to remedy and he did.

Customer Service

detailed in previous comments

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean