Twm Automotive, Inc. D/B/A Mastercraft Auto Body
Mastercraft Auto Body has been trusted in Windsor Locks and the surrounding communities for over 40 years. Come to Mastercraft for quality collision repairs and excellent customer service. From the time you make your claim with your insurance company until the time your repairs are completed, you can count on us to guide you through the process. Our goal is to make the entire experience as "hassle-free" as possible, since we do this everyday we are the best option to help you deal with the insurance company. Accidents are stressful, your repairs don't have to be.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional and they always do a great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional staff, stellar craftsmanship- my car looks like new!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Thank you very much!
Customer Service - 4.5/5.0 -
Great job
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is not our first experience with them.
Repair Quality - 5.0/5.0 -
Other than waiting for a backordered part,everything went great.
Customer Service - 5.0/5.0 -
Bill and Todd were wonderful to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks great! The workmanship from Mastercraft is excellent! We are very pleased!
Customer Service - 5.0/5.0 -
Very professional and easy to work with!
Returned Clean
My Experience - 5.0/5.0 -
I would definitely use them again! They communicated with me very frequently. The part was ordered and thr job was completed on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Mastercraft has always been of a high standard
My Experience - 5.0/5.0 -
They always do a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent job. One consideration would be to have a little more communication or one up date after the week went by as to the best guess on completion.
Customer Service - 4.5/5.0 -
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Top tier service. We are very pleased with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m never at ease when I have to trust my Ridgeline to anyone but Mastercraft Auto Body was an exception. After talking with the Service Manager, he understood the love I had for my truck. I was devastated seeing the scratches and dent on the door. I’m so pleased with your attention to detail, she looks beautiful!!! I call her my Black Beauty!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and amazing customer service! I highly recommend this mechanic!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mastercraft did a fantastic job on my 2019 Ford F-150!!
Likely to Recommend - 5.0/5.0 -
Have already done so to several people.
Repair Quality - 4.5/5.0 -
Just got it back Dec. 24 but things seem to be fine. Concerned about the access hooks for towing seemed to be covered.
Customer Service - 5.0/5.0 -
Always top notch and personal.