Governor's Auto Body of Windsor Locks

4.9 (465reviews)
98%
42 King Spring Rd,  Windsor Locks,  CT  06096

In operation 41 years.

GOVERNORS AUTO BODY OF WINDSOR LOCKS FORMELY Eddie's Bradley Auto Body is a family owned auto repair business that has been serving the community for over 30 years. Newly renovated offices in June 2015. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We refinish our repaired vehicles in PPG Environbase Waterbourn Paint, which drastically reduces our carbon footprint and makes Eddie's Bradley Auto Body an environmental friendly auto repair facility. All technician's are I-Car Certified with a minimum 25 years experience for each technician.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (465)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with the repair shop's service. They consistently praise the excellent customer service, quality of repairs, and timeliness. Many customers highlight the shop's communication, keeping them informed throughout the repair process. The repairs are often completed earlier than expected, and the quality of work is frequently described as making vehicles look new again. Customers appreciate the professionalism, friendliness, and efficiency of the staff. The shop is often recommended for its trustworthiness and attention to detail. A few minor issues were reported, such as AC problems and cleanliness, but these were promptly addressed.
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"Fast, Friendly service. Love how they provide a link so you can see the status of your vehicle! Kept me ..." Read more
"Easy to work with. Truck came out fantastic. Very convenient and kept me in the loop. Highly recommend."
"Amazing work, truck looks new again"
"Beautiful paint job and fast service! Great customer service!!!"
"Earlier than expected!"
"They got the job done faster than originally estimated! Thanks!"
"My vehicle was completed earlier than expected so that is awesome!"
"Car was completed timely and communication was professional and timely"
"... detail. Provided an estimated completion date and met the deadline ahead of time. Very nice and friendly. Highly recommend doing business ..." Read more

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I recommend anyone who needs repairs on their vehicles should consider using them. They were very accommodating and informative to my needs

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Returned Clean

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The experience was a positive one in all facets.

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Carl was the best. He listened to my needs and delivered great service.

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Outstanding

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Carl was outstanding. Attentive and caring.

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Excellent

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Customer Service

Carl is a saint! He provided outstanding service and was incredibly helpful throughout the entire repair process. I needed my car fixed quickly, and he went above and beyond to fit me into his schedule. He helped ease my worries about being without a car and kept me informed along the way. The repair was completed much faster than I expected, and he even came in on a holiday (Friday, July 3rd, when the shop was closed) to make sure I could get my car back. I truly appreciate the extra effort and care he put into helping me. Carl is trustworthy, reliable, and genuinely cares about his customers. I highly recommend him!

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We are so happy with the repairs completed on our car. The process was quick, easy and stress free. Thank you!

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My Experience

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Carl was very professional and did a great job communicating the repair process. In the end, I was extremely satisfied with the results. Having not gone through this process, he explained everything.

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10+!!

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Carl is GREAT!! Easy to deal with, trustworthy and has the best interests of the customer!! Thank you Carl!!

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Top notch!

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I'm satisfied with the service that was done so quickly, I will definitely be using their service in the near future. The staff are friendly also their boss carl.

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Excellent service

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The work was excellent, the communication on updates was mediocre.

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Communication regarding updates could have been better.

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Excellent work. And very timely/efficient. Much appreciated.

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Everything explained perfectly and worked to accommodate my schedule. Can’t ask for more.

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