Twm Automotive, Inc. D/B/A Mastercraft Auto Body
Mastercraft Auto Body has been trusted in Windsor Locks and the surrounding communities for over 40 years. Come to Mastercraft for quality collision repairs and excellent customer service. From the time you make your claim with your insurance company until the time your repairs are completed, you can count on us to guide you through the process. Our goal is to make the entire experience as "hassle-free" as possible, since we do this everyday we are the best option to help you deal with the insurance company. Accidents are stressful, your repairs don't have to be.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your time estimate was accurate.
My Experience - 5.0/5.0 -
I’d like to express my sincere appreciation to the entire team at MasterCraft Autobody for the outstanding work they’ve done on my GMC Sierra. Their professionalism, attention to detail, and willingness to go above and beyond truly stood out. From start to finish, they ensured I was fully satisfied with every aspect of the work performed. It’s clear they take great pride in what they do, and I couldn’t be more grateful for their dedication and craftsmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the efficiency and efficacy of the fix. Additionally, everyone that I interacted with was very kind and willing to help. I will definitely recommend this place if anyone asks for a good body repair place.
My Experience - 5.0/5.0 -
The car looks great. Mastercraft is very professional and easy to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done well and the car looked great including the interior which was cleaned too!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a great job on the car. Thank you! Lou preli
My Experience - 5.0/5.0 -
People were great. Communication was great as well. Will be recommending you guys to others as well. Thank you
My Experience - 5.0/5.0 -
Thank you for the outstanding repair job. I appreciated the text updates throughout the process. It was comforting to know that the work was progressing, and there were no delays. I am completely satisfied with the outcome. My car looks awesome! Thank you for your attention to detail!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks good. Professional very beginning to end
Customer Service - 5.0/5.0 -
Friendly and kept me informed about everything
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome job! Highly recommend them.
My Experience - 5.0/5.0 -
Loved working with them, I would be happy to use their services again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Arranged for rental car, delivered me to and from.
Customer Service - 5.0/5.0 -
See earlier comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill and Todd were excellent to work with. They helped make the process easy and straightforward. When I went to pick up my car, it was flawless and you could hardly tell that the back end of the car was crushed. If I ever need body work for my car again, I will definitely be going back to Mastercraft Auto Body.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely professional and efficient garage. They worked easily with insurance company. An excellent auto repair experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Another flawless job. These people truly care. Entire process AAA!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Very good customer service; kept me informed on my car repairs and what was going on.
Likely to Recommend - 5.0/5.0 -
Yes I will
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Excellent job