Twm Automotive, Inc. D/B/A Mastercraft Auto Body

4.9 (1,209reviews)
97%
527 Spring Street,  Windsor Locks,  CT  06096

Mastercraft Auto Body has been trusted in Windsor Locks and the surrounding communities for over 40 years. Come to Mastercraft for quality collision repairs and excellent customer service. From the time you make your claim with your insurance company until the time your repairs are completed, you can count on us to guide you through the process. Our goal is to make the entire experience as "hassle-free" as possible, since we do this everyday we are the best option to help you deal with the insurance company. Accidents are stressful, your repairs don't have to be.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,209)

My Experience

The work was done well and they are very nice to deal with.

My Experience

Thank you to the entire caring and professional employees that work for Mastercraft! I give you all 5 Stars; and totally understand why you are so busy each and every day. Thank you for making my car look brand new!! 100% satisfied!!!

My Experience

Great place to have car body repaired. Hope I do not have to see them soon

Likely to Recommend

Repair Quality

Friendly staff, great communication and nice work on my vehicle.

Customer Service

Returned Clean

My Experience

Estimate was right on. Repaired on time as promised. Wonderful, expert work. Car completely cleaned inside and outside

Likely to Recommend

Most assuredly

Repair Quality

Excellent work and completed as promised. Car washed inside and outside before returning. Super job!

Customer Service

Returned Clean

My Experience

Great workmanship done on a timeline that fit my needs.

Likely to Recommend

Need to work on better time management

Repair Quality

Repairs look great. Car looks like new

Customer Service

It took longer than expected for the repair to be completed

Returned Clean

Likely to Recommend

Repair Quality

Excellent job once again. I have been with mastercraft over 30- years now.

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very good work ethic

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service!

Customer Service

Likely to Recommend

Will recommend Mastercraft Autobody everyone

Repair Quality

Looks good my wife is happy

Customer Service

Great customer service very knowledgeable and helpful and friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything went well. Great job fixing my Dodge Durango. Came back so clean! ~Kathy Bielonko

Likely to Recommend

Repair Quality

Great job. Nice people to work with

Customer Service

Returned Clean

My Experience

Work is always top notch and done in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My seat is messed up after picking it up and they assured me they didn't mess it up without checking it first. Other than that great customer service and communication.

Customer Service