Tyler Ford Collision Center

4.8 (680reviews)
98%
2626 Ssw Loop 323,  Tyler,  TX  75701

In operation 28 years.

Tyler Ford Body Shop has been repairing vehicles for over 30 years in this location. Our technicians have a commitment to repair your vehicle to like new condition. We offer quality repairs on all makes and models. Our technicians are I-Car trained. Our estimators are experienced and very customer friendly. We have a service department on site, to perform advanced diagnosis on these new high tech vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (680)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional customer service, with staff being described as polite, helpful, and going above and beyond expectations. The quality of repairs receives high marks, with many noting their vehicles look like new and praising the professional workmanship. Communication stands out as a major strength, with customers appreciating being kept informed throughout the repair process via calls and texts. Timeliness shows mixed feedback - while some repairs are completed ahead of schedule, others experience delays due to parts availability or rework needs. The complimentary vehicle cleaning service is frequently mentioned as an unexpected positive touch that exceeds customer expectations.
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"The car had to be sent back into the shop 5 times for poor paint work and misalignment of parts! The ..." Read more
"Extremely satisfied at the repair job."
"They did a great job and my Truck looked good as new, highly recommend"
"Repair looks great — cant even tell there was grill damage."
"Top quality work! Wait time was a little longer than I expected but it was worth the wait!"

My Experience

Miss Barbara was truly so amazing!! She was so good at communicating and getting everything done in a quicker time than estimated.

My Experience

Updates were given to me often on the progress of my vehicle and an approximate time of completion. I was notified of any delays that were caused due to “parts” not arriving as scheduled.Being able to leave the Rental car at their location was a “blessing”, because I had no one to drive for me.

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My Experience

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My Experience

My Experience

Prompt repairs and kept me well informed.

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My only concern is that the paint did not exactly match the rest of the truck.

Customer Service

Very courteous and helpful.

Returned Clean

My Experience

Debbie was so polite and helpful I appreciate your service from beginning to end. Ty and I Love my vehicle.

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🤞🏽🤞🏽

Repair Quality

Great Job. Thankyou Tyler Ford. Even though it was a VW you made it work out right.

Customer Service

Customer service was exactly what it should be. Thankyou

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Way too many times the paint was not done correctly with visible problems. The misalignment of the hood and door alone was totally unacceptable on top of all the times it had to go back for shoddy paint work.

Repair Quality

The car had to be sent back into the shop 5 times for poor paint work and misalignment of parts! The end result after 6.5 weeks is satisfactory at this time but time will tell if the paint and alignments hold up. All parts were Ford factory and no after market parts. SMH!

Customer Service

Debbie, the office lady, was exceptional! She definitely went above and beyond to help me She most definitely deserves 10+ rating! Thank you Debbie!! Dave, I understand is the body shop manager, not so much! When discussing the misalignment of the hood and door after being sent back AGAIN, was "Well, I'll see what I can do." In a tone of voice that told me he did not think he could do it right. Left me with absolutely no confidence in Dave! When I picked up the car the last time, it looked good. My question...why wasn't it done right the first time? Maybe cutting corners isn't the best first option or maybe they called in someone else to do it. No idea, but car looks good now, finally!

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My Experience

Barbara in the repair department was so on top Our insurance wanted to use generic parts she kept telling them it won’t work. She went to bat for us and was so kind and kept me informed Love her and all her help

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Speak with Barbara

Repair Quality

Barbara was right on top of it all. Our insurance wanted generic parts that didn’t work and she kept after them. Kept me informed and it was 2 months before I got my car back. She kept reaching out to see if I needed a loaner but we had 2 other cars. When it was time to pick her up the other day she had it washed inside and out and it looked so so pretty like I was getting a new 4Runner I was so pleased with the way it looked and will use again if ever needed to. Again Barbara was on top knew her business and such a great person to work with.

Customer Service

Barbara was the best

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Extremely satisfied at the repair job.

Customer Service

Debbie did an excellent job! Scheduling car repair, helping me get car rental place to pick me up and letting me know how long it would take for repairs.

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My Experience

The work that was done was satisfactory I guess but the timing wasn’t good. It took too long and the first set of parts wasn’t right and or was wrong , second time around to get parts wasn’t right and had to reorder parts a third time and all of them didn’t show up on time and then finishing the job was pushed back 3 times … this is a dealership where things are supposed to be on point . Meaning right the first time…. But I will say this ….Brinson Ford sold me that mustang when Tyler ford would never sell me a car at all… I appreciate your work but timing wasn’t bad ….i hope that y’all can improve customer service and your sales department needs to quit being so stiff on financing and y’all need to start ordering mustang gts with the predator motor with the 5.2 liter bad boy and financing needs to be easier and your prices need to be cheaper

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Repair Quality

Tyler Ford bodyshop is top notch

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Repair Quality

Everything looked great!

Customer Service

Everything from the beginning to the end was excellent! The level of communication and kindness of Mrs Debbie made the whole process smooth! Best experience hands down! Will definitely recommend and will definitely be back if ever needed again.

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Real helpful in communication and polite

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